sad face with exclimation point

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sad face with exclimation point

I tried using the ipod updater, then tried to restore the ipod. After replacing a few songs, the sad face came on, and it's making this funny clicking noise. I tried everything on the ipod support website, and it still does not work. I been charging it for a day and a half. Any suggestions?

ipod click wheel 20 gig (1 yrs old), Windows XP

Posted on Feb 22, 2006 8:45 PM

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Answer 1

Feb 22, 2006 8:54 PM in response to dadasma

..I tried everything on the ipod support website, and it still does not work...

This article http://docs.info.apple.com/article.html?artnum=61771 has all of the troubleshooting steps for this issue. Make sure you have, in fact, tried all of them. As the article states, the last resort is:

If you can't put your iPod into disk mode, reset it, then read the related documents to see if they might solve your issue. If not, consider setting up a mail-in repair for your iPod or visit your local Apple Retail Store.

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