Iphone keeps asking me for my AppleID password

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Level 1

40 points

Iphone keeps asking me for my AppleID password

My iPhone keeps asking me for my AppleID password.

This usually happens after I wake the phone and/or start any app. The problem is intermittent (and too consistant that it has become very annoying!)

This started happening about 1.5 weeks ago.

I called into Apple support and they don't have any idea of how to fix it other than me backing up my phone and performing a brand new restore. I haven't done that yet as it seems to be a brute force approach (and lengthy timewise at that).

From what I can remember, I purchased a song from my iPhone using the iTunes store. Ever since then, it has started asking me for my password for my AppleID. If I enter the password and click OK, everything is fine, but after a few moments, it will ask me for my password again. Also, if I hit Cancel, everything is fine, and again, it will ask me for my AppleID password.

I have the lastest build/version of iOS 5.0.1 installed. The password entered IS correct. I am able to purchase music/movies/tv shows from my AppleTV with the same AppleID and password. I have verified on my iPhone under settings, Itunes that my AppleID is correct as well.

Anybody else getting this and/or have a solution?

iPhone 4, iOS 5.0.1

Posted on Feb 28, 2012 2:35 PM

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Answer 1

Oct 4, 2017 6:29 AM in response to Paul Squyres

I've had this same annoying problem for months and Apple can help. Its a major defect and Apple knows this.

In my case some apple-id that i don't AND I verified it's not an Apple-id shows up at random.

There are no instructions on why this is occurring or how to fix it. It boils down to Apples Database is corrupt.

I planning to buy a new non-Apple phone because of this annoying problem.

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Answer 2

Feb 28, 2012 2:38 PM in response to Paul Squyres

Try logging into your account on iTunes on your Mac of PC. Go to manage devices and see if your iPhone is linked. You can also deauthorise all computers, and then reauthorise the one you are currently using. This solved the similar issue for me. Hope this helps, best wishes!

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Answer 3

Feb 28, 2012 2:41 PM in response to Paul Squyres

Could be a few things...Some things to check:

-Do you have pending downloads in the itunes store? Go to ITunes Store > More > Downloads

-Are you signed into the correct Apple ID in the store? Go to Settings > Store and check the Apple ID. It may be a good idea to just sign out (by tapping on the apple ID and choosing sign out) and sign back in even if you are.

-Other things that use your Apple ID that you might check: App Store, Facetime, iMessage, iCould, Game Center

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Answer 4

Paul Squyres Author

Level 1

40 points

Feb 28, 2012 2:44 PM in response to JuergenWest

iPhone is linked and seems to be syncing correctly.

I don't have the option to deauthorise all my computers because I have done that within the last 12 months. I believe Apple only lets you don that 1 time per year.

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Answer 5

Paul Squyres Author

Level 1

40 points

Feb 28, 2012 2:45 PM in response to ChuckTommervik

I have 3 tv shows that are pending download. I will download them and see if that fixes the issue.

thanks.

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Answer 6

Feb 28, 2012 2:49 PM in response to Paul Squyres

That's fine, since computer authorizations don't effect your mobile devices at all anyway. If my previous suggestions don't help, you might try removing the iPhone from your associated devices and adding it back in by going into Settings > Store and turning on automatic downloads from the phone (you can turn it back off afterward, this is just how you associate it with iTunes in the Cloud).

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Answer 7

Paul Squyres Author

Level 1

40 points

Feb 29, 2012 12:03 PM in response to ChuckTommervik

Tried all of that and thougt it was finally working, but this morning it started asking me for my Apple ID password again. It looks like I'm going to have to try a brute force approach and do a backup, and a new install of iOS.

Anybody else have anything I can try ?

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Answer 8

RamseyDK

Level 1

0 points

Feb 29, 2012 12:59 PM in response to Paul Squyres

Excact same thing happens to me on my iPhone 4. It also started a few days ago (might be a week). I have no idea what is causing this.

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Answer 9

Paul Squyres Author

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40 points

Feb 29, 2012 1:06 PM in response to RamseyDK

It is very frustrating !!! I hope I can get it resolved soon.

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Answer 10

RamseyDK

Level 1

0 points

Feb 29, 2012 1:11 PM in response to Paul Squyres

Yeah it gets on my nerves also :-) I just tried Chuck's advise: signing out of the store (on the iPhone) and in again. The dialogue hasn't appeared after that. I'll report back if it does. 😐

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Answer 11

Paul Squyres Author

Level 1

40 points

Feb 29, 2012 1:18 PM in response to RamseyDK

I did that and it stopped for a while, but started up again this morning. Let me know if it works for you and I'll try it again...

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Answer 12

Bgesaman

Level 1

0 points

Apr 1, 2012 8:25 AM in response to Paul Squyres

Did anyone ever find a fix for this? My phone just started doing this a few days ago after I downloaded music on my iPad. I get the message asking for my password every few minutes, so it definitely gets annoying fast. I tried logging out and back in for the Store and iCloud, turning on and off Automatic downloads, and resetting my password. Any other tips would be much appreciated.

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Answer 13

Paul Squyres Author

Level 1

40 points

Apr 1, 2012 9:35 AM in response to Bgesaman

When iOS 5.1 came out, I installed it "over the air" and the new version fixed my issue. Since then, I haven't had any problems getting the annoying signin issue. I've purchased music and apps on both iPhone and iPad without any problems.

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Answer 14

Bgesaman

Level 1

0 points

Apr 1, 2012 10:46 AM in response to Paul Squyres

Hmmm... Currently running 5.1 on both devices. Looks like a restore might be unavoidable. Thanks though

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Answer 15

GMac1973

Level 1

8 points

May 3, 2012 4:52 AM in response to ChuckTommervik

Chuck, your answer helped me. I went to the iTunes store and found one song from an album didn't download. I restarted the download and now it works perfectly and no more Apple ID requests. Thanks!

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