angelibra2123 wrote:
Whenever I download the software and try to run it it opens a window asking me to install the Clamx AV scaning engine so I press install but nothing happens.
Sounds to me as if your Launch Services database has become corrupted. If you are having difficulty getting other applications to work, it may need to be rebuilt, but lets see if we can get this part of it working first.
- Go to your /Applications/ directory (folder).
- Right-click / Control-click on ClamXav and choose Show Package Contents from the popup menu.
- In that window open Contents then Resources and single-click (highlight) clamavEngineInstaller104.pkg
- Now go to the File menu of Finder and select Get Info or type Command-I.
- In the window that opens go to the section Open with: (make sure the disclosure triangle to the left is pointing down.
- If it says Terminal (or anything other than Installer) click on that popup menu and select Installer.
- Then click on the Change All... button and Continue in the "Are you sure" dialog.
Now double-click on clamavEngineInstaller104.pkg and it should take you through the scanning engine installation.
The Sophos installer should now work, as well.