I need more information about your hardware
configuration. Please run the iTunes Help menu ->
Run CD diagnostics and post the output here.
Here they are...thanks for any additional suggestions.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Compaq Compaq PC
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), MxlW2k (1.1.0.114), Cdr4_xp (7.1.0.190),
UpperFilters: GEARAspiWDM (2.0.4.3), Cdralw2k (7.1.0.189), pwd_2k (7.1.0.189),
Video Driver: NVIDIA RIVA TNT2 Model 64 Pro\RIVA TNT2 Model 64/Model 64 Pro
IDE\DiskIBM-DTLA-307030
_______________________TX4CA54A, Bus Type ATA, Bus Address [0,0]
IDE\DiskIOMEGA
ZIP_100__________________________14.A___, Bus Type ATA, Bus Address [1,0]
SBP2\WDIGTL__&WDCFireWireHD-Ox&CmdSetId104D8&GenDisk, Bus Type IEEE 1394
IDE\CdRomCompaq
DVD-ROM_DVD-115__________________1.12___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomLG
CD-RW_CED-8080B______________________1.09___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
F: Compaq DVD-ROM DVD-115, Rev 1.12
Drive is empty.
G: LG CD-RW CED-8080B, Rev 1.09
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 2 4 8.
The drive CDRW speeds are: 2 4 8.