Previous 1 2 Next 24 Replies Latest reply: Jun 27, 2006 10:33 PM by mhallsj
chesterbeej Level 1 Level 1 (0 points)
I see at least two other people have encountered this error. I put a new CD in and attempt to burn some purchased songs to it. The process starts, looks like it's working on the first song, and then I get a message that iTunes is cancelling the burn and the error:

"The attempt to burn a disc failed. An unknown error occurred. 4450."

When I check the CD, all the tracks are list as 1KB .cda files which is, of course, enough to make the CD useless.

I found a KB article at one point that suggested updating my CD drivers. I checked but there were no newer ones that what I have installed already. Has anyone solved this problem in any other way? My CD drive is listed as LG CD-RW 8080B when I look in device manager. I also just updated to the latest version of iTunes.

Compaq Presario - Pentium III   Windows XP Pro  
  • toonz Level 7 Level 7 (22,360 points)
    I need more information about your hardware configuration. Please run the iTunes Help menu -> Run CD diagnostics and post the output here.
  • jojojooo Level 1 Level 1 (5 points)
    Your burner speed is too fast, istead of setting it at the fastest try setting it at a slower speed. I had the same problem but after setting my burner speed to 8x.. it worked.
    good luck.
  • chesterbeej Level 1 Level 1 (0 points)
    I need more information about your hardware
    configuration. Please run the iTunes Help menu ->
    Run CD diagnostics and post the output here.


    Here they are...thanks for any additional suggestions.

    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Compaq Compaq PC
    iTunes 6.0.1.3
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PxHelp20 (2.0.0.0), MxlW2k (1.1.0.114), Cdr4_xp (7.1.0.190),
    UpperFilters: GEARAspiWDM (2.0.4.3), Cdralw2k (7.1.0.189), pwd_2k (7.1.0.189),
    Video Driver: NVIDIA RIVA TNT2 Model 64 Pro\RIVA TNT2 Model 64/Model 64 Pro


    IDE\DiskIBM-DTLA-307030_______________________TX4CA54A, Bus Type ATA, Bus Address [0,0]
    IDE\DiskIOMEGAZIP_100__________________________14.A___, Bus Type ATA, Bus Address [1,0]
    SBP2\WDIGTL__&WDCFireWireHD-Ox&CmdSetId104D8&GenDisk, Bus Type IEEE 1394
    IDE\CdRomCompaqDVD-ROM_DVD-115__________________1.12___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomLGCD-RW_CED-8080B______________________1.09___, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

    Current user is administrator.

    F: Compaq DVD-ROM DVD-115, Rev 1.12
    Drive is empty.

    G: LG CD-RW CED-8080B, Rev 1.09
    Media in drive is blank.
    Get drive speed succeeded.
    The drive CDR speeds are: 2 4 8.
    The drive CDRW speeds are: 2 4 8.
  • chesterbeej Level 1 Level 1 (0 points)
    Your burner speed is too fast, istead of setting it
    at the fastest try setting it at a slower speed. I
    had the same problem but after setting my burner
    speed to 8x.. it worked.
    good luck.


    Where did you change this setting?
  • Danfan Level 1 Level 1 (0 points)
    I'm having exactly the same problem. Get the message after it burns the 1st song. I've run the latest Itunes updates, tried to reinstall it, same problem. Gone through 10 blanks now, very frustrated, never had the trouble before. I've tried Maxell & TDK discs. Moved burn speed way down, still no deal. No updates are available for my driver either. Here is my diagnostic. I keep seeing others with this problem, but no real solutions yet, argh.

    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Dell Computer Corporation Dimension 4300
    iTunes 6.0.3.5
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: MxlW2k (1.0.1.101), Cdr4_xp (6.2.0.132),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: 16MB ATI Rage 128 Ultra\1002-5446-22


    IDE\DiskWDCWD200EB-75CSF0_____________________04.01B04, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskST3160023A________________, Bus Type USB
    IDE\CdRomNEC_NR-7900A___________________________1.08___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

    Current user is administrator.

    D: _NEC NR-7900A, Rev 1.08
    Audio CD in drive.
    Found 11 songs on CD, playing time 34:04 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 04:35:33
    Track 3, start time 08:15:43
    Track 4, start time 11:23:64
    Track 5, start time 14:46:11
    Track 6, start time 17:35:63
    Track 7, start time 20:20:67
    Track 8, start time 21:55:06
    Track 9, start time 26:27:52
    Track 10, start time 28:46:42
    Track 11, start time 31:31:32
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 16 20 24.
    The drive CDRW speeds are: 4 8 16 20.

    The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: _NEC NR-7900A on CDR media at speed 4X.
  • toonz Level 7 Level 7 (22,360 points)
    chesterbeej,

    The burning speed is set in the iTunes preferences Advanced / Burning tab.

    Do you know what model of Compaq PC you have? We should check the Compaq support site for new drivers and updates, but I need your model name / number to point you in the right direction.
  • toonz Level 7 Level 7 (22,360 points)
    Danfan,

    Let's start with the support page for your computer. Go there and click the "show all" link.

    Go there and download and install the drivers labeled "Intel 800 Series Integrated Chipset" and "NEC NR-7900A HH 24X CD-RW". It won't hurt to update your video driver as well, "ATI Rage 128 Ultra 16MB".

    You've got a partial install of Roxio in your CD filters. So, if the new drivers don't work, come back and we'll clean up your lower filters.
  • chesterbeej Level 1 Level 1 (0 points)
    Danfan,

    Let's start with the support page for your computer. Go
    there and click the "show all" link.

    Go there and download and install the drivers labeled
    "Intel 800 Series Integrated Chipset" and "NEC
    NR-7900A HH 24X CD-RW". It won't hurt to update your
    video driver as well, "ATI Rage 128 Ultra 16MB".

    You've got a partial install of Roxio in your CD
    filters. So, if the new drivers don't work, come
    back and we'll clean up your lower filters.


    This thread began with me posting the same question. Toonz, you asked if I would post the info from iTunes. I've got that posted for you as an earlier part of the thread. Any suggestions from looking at that?

    Thanks for any assistance....
  • Danfan Level 1 Level 1 (0 points)
    toonz, chesterbeej -
    Thanks for your help. I updated my CD-RW drive, didn't know Dell had updates for their bundled stuff on their site. Itunes help sent me to NEC which had nothing. Tried to update my "Intel...chipset", but said it was already updated. Will do the video driver later.
    After this, I got a clean burn. Thought I was golden, but problem continues to happen. I've burned 100's of discs and never had this problem before, just don't get why now?? Here's my latest diagnostic, I'm desparate.

    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Dell Computer Corporation Dimension 4300
    iTunes 6.0.3.5
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: MxlW2k (1.0.1.101), Cdr4_xp (6.2.0.132),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: 16MB ATI Rage 128 Ultra\1002-5446-22


    IDE\DiskWDCWD200EB-75CSF0_____________________04.01B04, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskST3160023A________________, Bus Type USB
    IDE\CdRomNEC_NR-7900A___________________________1.08___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

    Current user is administrator.

    D: _NEC NR-7900A, Rev 1.08
    Audio CD in drive.
    Found 8 songs on CD, playing time 41:12 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 05:20:23
    Track 3, start time 08:31:48
    Track 4, start time 14:11:44
    Track 5, start time 21:10:64
    Track 6, start time 26:36:72
    Track 7, start time 32:23:31
    Track 8, start time 36:14:31
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 16 20 24.
    The drive CDRW speeds are: 4 8 16 20.

    The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: _NEC NR-7900A on CDR media at speed 4X.
  • toonz Level 7 Level 7 (22,360 points)
    chesterbeej,

    I did answer you,

    chesterbeej,

    The burning speed is set in the iTunes preferences Advanced / Burning tab.

    Do you know what model of Compaq PC you have? We should check the Compaq support site for new drivers and updates, but I need your model name / number to point you in the right direction.
  • toonz Level 7 Level 7 (22,360 points)
    Danfan,

    You're running older version of the firmware on that NEC drive. If you go to the Dell site support for that drive. You will get to the page where it has the download file and the instructions and clearly says that it's a firmware update so that the drive will support Sony CDR media.

    I'm guessing that you were able to burn 100s of discs and now it won't burn because you've switched media brands or you've got a stack of media that came from the end of the day or something. If you've switched spindles of blank discs, this could be the problem.
  • chesterbeej Level 1 Level 1 (0 points)
    chesterbeej,

    I did answer you,


    Apologies, the message was not there when I checked. I did some poking around & found where to adjust the burning speed. Set it to 8x, same results. I have a Compaq Presario (clunker) 7200, but I'll have to check exactly which model when I get home tonite. I found the site to download drivers, etc. I'll try that & see if it makes any difference.

    Sometime or another the $15 gift certificate for the iTunes songs I downloaded is just not going to be worth the number of CDs I've ruined trying to get this to work. Apple support is usually very good, but not in this case.
  • toonz Level 7 Level 7 (22,360 points)
    chesterbeej,

    When you look at the download drivers page for your computer, the things I look for is (a) a new chipset driver, (b) new video driver particularly if you have an nVidia card, and (c) new firmware for the optical drive.

    Come back if this doesn't fix your problem.

    And the trick is to always test these burning problems with a CDRW disc that you can erase and reuse. They're a tiny bit more expensive, but you don't end up with a stack of coasters like you do with CDRs. And then when you finally have gotten the burn problems resolved, then go back to the CDRs. (Because CDRWs won't play in your car stereo.)
  • jmdrum88 Level 1 Level 1 (0 points)
    Today i went to burn some discs using cd-r and the first one worked fine but now everytime i try i get the 4450 error...
    Any help would be appreciated...

    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    HP Pavilion 061 DK390A-ABA 526X
    iTunes 6.0.3.5
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PXHELP20 (2.0.0.0), DRVMCDB (1.0.0.1), AFS2K (3.1.21.0),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G /GL/GE/PE/GV Controller


    IDE\DiskSAMSUNGSV0602H________________________RH100-11, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskApple__iPod___________1.62
    IDE\CdRomHL-DT-STDVD-ROM_GDR8161B_______________0045___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomSONYCD-RW__CRX215E5____________________5.0E___, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

    Current user is administrator.

    E: HL-DT-ST DVD-ROM GDR8161B, Rev 0045
    Drive is empty.

    F: SONY CD-RW CRX215E5, Rev 5.0E
    Audio CD in drive.
    Found 6 songs on CD, playing time 26:52 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:30:30
    Track 3, start time 07:23:31
    Track 4, start time 12:51:04
    Track 5, start time 16:52:01
    Track 6, start time 21:36:30
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 8 16 32 40 48.
    The drive CDRW speeds are: 8.

    The last failed audio CD burn had error code 4450(0x00001162). It happened on drive F: SONY CD-RW CRX215E5 on CDR media at speed 8X.
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