Previous 1 5 6 7 8 9 Next 346 Replies Latest reply: Aug 15, 2014 1:20 PM by Icain E.L. Go to original post Branched to a new discussion.
  • scottfromleesburg Level 1 Level 1 (0 points)

    I too submitted  a bug report to Apple and included a link to this set discussion thread. I agree that everyone needs to submit a bug report. I would also recommend everyone start calling the Tech Support line. I did and they were willing to listen to the problem and try and help but the help was basically reset you iphone back to factory settings which I don't want to do.

  • jones_ro Level 1 Level 1 (0 points)

    Nope, spoke too soon. My iPhone 4 is working, but not the New iPad.  I can sync with my PC though so I'm not taking any other heroic actions till Apple figures this out. I also have done everything except deleting the download files (which didn't seem to work for everyone) and I did a complete restore when I set up the new iPad, so do not want to do that again yet.

  • Champagne_femme Level 1 Level 1 (0 points)

    are you in the UK Scott? - what is the number of the tech support line.....I think we should all bombard them then they will get fed up and have to do something about it!

  • CrashingEchelon Level 1 Level 1 (25 points)

    jones_ro wrote:

     

    I may be wrong, but I just was able to download an app without the Eternal Waiting problem. Maybe Apple have quietly fixed this in the background.

    I was hoping that this would be the case to get downloads working again. When I updated to iOS 5.1 it worked fine for a full week and then this download issue randomly popped up. From what I saw on this discussion is that not everyone was affected the same way. Some got it immediately after upgrading to iOS 5.1 and some got it after some time has gone by. In most cases the apps download and update after waiting, which has lead me to think that it's a mix of iOS 5.1 and back end.

  • Champagne_femme Level 1 Level 1 (0 points)

    OK so can someone please tell me how to download the apps if I'm connected to the computer/iTunes?  I've just synched but the apps on the phone are still waiting.......

  • fullbird Level 1 Level 1 (0 points)

    Hi Champagne,

     

    While in iTunes:

     

    -click on the APPS tab in the Library area, NOT in the one relating to your iPad/iPhone.

     

    -Go to the bottom of the screen and click on the "Check for Updates" arrow;

     

    -when you get to the updates screen, all of the apps either in need of updating or purchased, should be present;

     

    -Click on the Update all Apps icon (upper right), and all the apps will either be downloaded or updated to the apps you already own;

     

    -Once this is done, you will have to SYNC your device again

     

    -The apps were previously just downloaded to iTunes, NOT your device;

     

    -When you get to step 5 or 6 of the SYNC, you will see the apps being updated on your device.

     

    Off the top of my head, but should be correct since I've had to do it so many times. However, if anyone sees an error, please correct. Thx

  • ScuseMe Level 2 Level 2 (215 points)

    This is a user-to-user forum. Apple does not respond here to questions. If you want, you can provide feedback at www.apple.com/feedback/iphone.html .

  • ScuseMe Level 2 Level 2 (215 points)

    Try signing out and in from the Apple Store under Settings>Store on your iPhone.

  • dnordell Level 1 Level 1 (0 points)

    I logged out then back into my itunes account on my iPhone then went back to update and download new apps and all was good. Pretty weird fix! 

  • fullbird Level 1 Level 1 (0 points)

    Just tried it; didn't work on iPad, at least on MY iPad. Thx anyway.

  • Gator5000e Level 1 Level 1 (0 points)

    I have been having the same issue. Lots of waiting. I then tried the suggestion of updating the apps via iTunes on my computer and then synced the phone and all the apps updated during the sync. Next time I will try the log out and back suggestion when I am away from my computer.

  • CrashingEchelon Level 1 Level 1 (25 points)

    dnordell wrote:

     

    I logged out then back into my itunes account on my iPhone then went back to update and download new apps and all was good. Pretty weird fix! 

    I gave that a try again since before it wouldn't let me log out of the App store. I'd click log out and restart the phone and I'd be logged in! This time it actually logged me out and I was able to log back in. I downloaded one app just fine then the one got stuck in waiting again. This fix seems like a hit or miss for people.

  • zach99998 Level 1 Level 1 (0 points)

    This worked for me (on my first-gen iPad), thanks!

    dnordell wrote:

     

    I logged out then back into my itunes account on my iPhone then went back to update and download new apps and all was good. Pretty weird fix! 

     

    Message was edited by: zach99998

  • hat72 Level 1 Level 1 (0 points)

    Go here: www.apple.com/feedback/

     

    Choose your device, then write a full description of the problem. Include a link to this thread so they can see that multiple users are experiencing this.

     

    Do this for each device you have (why not?). Pester and be persistent. So far I've seen nothing online to indicate that Apple is acknowledging this problem, so keep hammering until they fix it.

     

    Good luck.

  • hat72 Level 1 Level 1 (0 points)

    zach99998 wrote:

     

    This worked for me (on my first-gen iPad), thanks!

    dnordell wrote:

     

    I logged out then back into my itunes account on my iPhone then went back to update and download new apps and all was good. Pretty weird fix! 

     

    Message was edited by: zach99998

     

    I've tried it on both my iPhone and my iPad and this didn't help me. Actually, I've tried some pretty bizarre suggestions, including one that said to delete my Exchange Server account information in the Mail settings and restart the phone. Nothing. Glad this worked for you, though.

Previous 1 5 6 7 8 9 Next