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After update ATV 2 to new version, only show 2 icons

I've updated my ATV 2 to new version via iTunes using USB cable. All process was done ok, but after I plug my ATV2 on TV, show only 2 icons. Computer and Setting, nothing more.

I tried for 3 times make restore from iTunes, but always show these 2 icons... any ideia?


Thanks.

AppleTV 2, Mac OS X (10.7.3)

Posted on Mar 9, 2012 8:04 AM

Reply
19 replies

Mar 10, 2012 8:26 AM in response to Damian Smith1

Hi, thanks for help me.


I'll change DNS, this is able update and restore fine directly on AppleTV, but not solve yet about question the AppleTV shows only 2 icons.


I made one test, I was visiting a friend who have another ISP and my AppleTV works fine from your internet.

I called my ISP asking if there was any type of lock and they said nothing is locked.

My question is: Is Apple lock some IP from ISPs (I live in Brazil) or this is would be a bug in the new AppleTV firmware?

After update ATV 2 to new version, only show 2 icons

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