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No sound on iPhone 4S after iOS 5.1 update

Hi All!


Sorry if this is a repost, but I checked, and no one seemed to be having the same problem.


My iPhone 4S has always worked fine. Last night I installed the iOS 5.1 update, and the speaker stopped working. I still get sound from the earset, but whener I try playing music or putting calls on speakerphone there is absolutely NO SOUND AT ALL.

I am currently not receiving any notifications sounds, and my phone is not even ringing with incoming calls.


I have tried inserting phone jacks several times, but with no sucess.

My mute switch is currently NOT on the "sound sound" setting, and my sound settings are ok.


The sound is currently working when connected to 30-pin docks.


Siri works, but her voice is complety mute. Not muted, not low, MUTE.


Can anyone help me out? I appreciate it!

iPhone 4S, iOS 5.1

Posted on Mar 9, 2012 12:06 PM

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Posted on Mar 9, 2012 12:35 PM

try resetting the settings

settings>general>reset>reset all settings

when the phone comes back on you will have to set up locations, apple id, wifi etc, choose set up as a new phone, no info was actually erased so its not neccisary to do that

45 replies

Jul 17, 2012 7:43 PM in response to gblucc86

DIRECTIONS FOR THIS FIX:

1) Jailbreak


2) Download and install 'iExplorer' (link below). It's available for both Mac and PC


http://www.macroplant.com/iexplorer/


3) Connect iPhone to your PC/Mac and run iExplorer


4) Within iExplorer, on the left column navigate to System / Library / LaunchDaemons


5) Within the right column find 'com.apple.iapd.plist', right click then select delete


6) Close iExplorer and reboot the iPhone


7) Enjoy sounds again on your iPhone!

Jul 28, 2012 7:40 AM in response to gblucc86

(SOLUTION!)


I have just had the same problem. From nowhere iPhone 4 just stoped playing sound in youtube, music, movies etc... When i clicked volume bar +/- there was Ringer icon but without those little cubes. Ofcourse i have checked if iPhone was on mute. It was not.


Then, i read all forum threads, cleaned dock with toothbrush, cleaned headphones jack, nothing!


I even restored it, sound came back for 2 minutes and then disapered again.


One and only resolution for this problem was for me to take it to the third party service. they said the whole dock connector with flat cable and microphone was dead, because of water (moisture). So, they replaced it with a new part (around 40 eurs, 50 dolars) and now it workes as new.


So, its not a software problem, its hardware


p.s. those who live in USA or any place where is Apple, just take it back and they will replace it with a brend new iPhone, because they do not know what the problem is (?!)


All the best,

z



p.s.s. this is how the part looks like (dock, microphone and flat cable):

User uploaded file

Aug 5, 2012 8:47 AM in response to Scruffbearx

Thanks, you are absolutely right, when I went to the store they just said it is my headphone problem, coz its hard to reproduce and show them. Now I know how and I will show them!!! Anyway, Apple should fix it ASAP, this problem has been almost a year already!!! I have been using Apple product since 2004. It used to be good support and services, and care about customer. Now, since it is popular they don't care and give a **** to a few hundreds complains anymore coz they have million customers didn't complain 😟

Sep 17, 2012 7:24 PM in response to gblucc86

I am having the same issues - tried doing some of the things that were listed here bluetooth was on so I shut it off and still no sound, I have sound when I make calls and put them on speaker, but I have no sounds when touching buttons or getting incoming texts etc. No sound on my videos which is annoying me. Going to visit the AT&T store where I purchased the phone in Dec. then the Apple store which is in the same mall, there better be a solution or it isn't going to be pretty - will post the outcome.

Sep 23, 2012 1:04 PM in response to TedVan

That worked for me with the wife's phone too ! Tried all the re- boots but shied away from full restore. Blew the bottom connector port with the hair drier and HEY PRESTO it all worked again. It rained pretty hard today. My phone is protected in a Griffin Survivor case and so never gets wet so I think that's where the problem lies. Some kind of external pollutant causing a problem to the port

Oct 8, 2012 3:14 PM in response to Nits0117

I have the same problem too!! It worked for me the trick with the brush but now i'm having the same issue again !!! Such a pitty that we paye lots of money and nobody care's to fix the bug!!! I dont know what to do cause i dont wanna pay extra to fix the issue ...not after only 10 months of usage...:(( so so disappointed!!!

Dec 7, 2012 10:36 AM in response to gblucc86

Please try cleaning the docking connector.

Turn off first.

Clean with a pipe cleaner (thin end) dipped in vodka. This will clean the side with the larger space. I then used a folded up piece of paper for the other smaller side. Push to the edges and then clean the corners, these are important too.


No need to replace anything

Jan 24, 2013 3:00 AM in response to gblucc86

This is my first post,my iphone 4s audio went dead so i google a few times and found this to be the answer.This should work on all iphones 3gs,4,4s,5 jailbroken or not doesn"t matter.

Method 1:

Try to clean your iPhone charging port and headphone jack using a q-tip,tolite paper with a clean dry toothbrush or something small enought to fit.if needed add isopropyl alcohol on the q-tip.


Method 2:


Try to use your head Phone speakers if it works well so your iPhone is probably not damaged.

This issue may be caused by the headphone jack sensor being stuck due to some dust on the sensor.


All you have to do is to play any music or something and insert the headphones in and out several times this will solve it.

Hope it help most of you with no sound or audio.

No sound on iPhone 4S after iOS 5.1 update

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