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White Balance not working

I'm using Aperture 3.2.2 and when I use the white balance 'pipette' tool to select neutral grey area no changes are applied. I think I know how this tool works as I have used it in the past. The image I am trying to adjust I also know needs adjusting as it was shot using bounced flash off an cream surface. Of course I can manually change the white balance using the temperature and tint sliders but have found better results in the past using the select neutral grey.


Anyone else having this issue and know of a fix?

MacBook Pro, Mac OS X (10.7.3), MacBook Pro 13" 2.8GHz 4Gb 750Gb

Posted on Mar 10, 2012 11:26 AM

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7 replies

Mar 10, 2012 11:48 AM in response to Ian Lewis

Is it only on certain images that the white balance pipette tool does not work, or is it a general problem?


If it does not work on any images, delete the Aperture Preference files, as described in

Aperture 3: Troubleshooting Basics: http://support.apple.com/kb/HT3805

for sometimes user interface elements do not work, when preference files are corrupted.


If only some images cannot be adjusted, then try the library "first aid": repairing permissions and library.


Regards

Léonie

Mar 10, 2012 12:11 PM in response to Ian Lewis

Ian -- Rebooting my clear this clog. Worth a check prior to the further trouble-shooting Léonie recommends above.


With the WB eyedropper ("pipette" is better, imho), I have better results when I zoom the Image to 100% first -- but that's for getting it to select the correct pixels, not for getting to select _any_ pixels.


Post back with your results, if you don't mind. It's unusual, at least afaik.

Mar 10, 2012 12:43 PM in response to Kirby Krieger

OT: Kirby, I grew up with Unix machines, and I still feel the normal "up time" of a healthy system should be at least a year without reboot - that is why I always forget about "reboot". To me, rebooting is synonym to surrender and disgrace; even if I know perfectly well, that to keep your Mac happy, alive, and kicking, you should reboot frequently - to clear Memory Leaks, etc. But really, system software should not be leaking memory in the first place.


Usually I reboot only, if there are memory leak warnings in the Console window, or if I want to avoid force-quitting an unresponsive Application, but am too lazy to terminate it from the Terminal Window.


Regards

Mar 10, 2012 1:22 PM in response to léonie

OT:


I grew up with Windows 3™ 😊^oo . As a consultant, the second question was always, "Have you rebooted?" (The first, of course: "Is your computer plugged in and turned on?"). If you had to do a "hard boot" after every command, you knew that you'd found a real bug.


Apple's OS has declined substantially in "normal up time" in just the last few years (I am pretty sure I didn't re-boot my first Mac until I upgraded the OS -- and I'm on only my second Mac). Such, I suppose, is partly what one pays for run-away success.

White Balance not working

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