Calendar not syncing from iPhone 4S to Outlook 2010 or Google Calendar

anniebeagle wrote:

When I enter events in Outlook 2010 on my PC, they sync and show up on my iPhone 4S calendar. But, when I add a new event on my iPhone calendar, it never shows up on my Outlook calendar. I tried using Google Sync, and Google and Outlook synced with each other just fine, but neither show the new events I have added using my iPhone. The phone still continues to get new events I add using my computer, but it won't work the other way. I just updated to the newest version of iTunes and iOS 5.1 today hoping that would solve it, but no change. Any solutions? Thanks!

Update: I just tried again, and was able to see an event I added on my iPhone on my Google Calendar, but it still does not show up in Outlook. I tried restarting Outlook, and that didn't make a difference. So... I guess there's some issue with Outlook receiving the calendar info from either place. BUT, old events that I added manually on my iPhone are still not showing up on either Outlook or Google. Only new events that I've added on my phone since the creation of my Google Calendar are syncing with it. Sorry for that long, round-about description. It is just baffling me. Thoughts? Thanks again.

This should fix it: I had the same problem:

Go to settings/mail, contacts, calendars

Scroll right near the bottom and click on default calendar.

On this page, tick the Calender under Exchange

(seems that the default calendar is not the exachange calendar and then you get issues)

Be sure you are updating the iCloud calendar in Outlook and that is the calendar you are syncing via your phone and iTunes.

This whole problem started with Apple forcing all of us to use their "Cloud" (server) to store our Outlook calendars & email (who would want to do that?) after Itunes Update 6.1.3 - any update AFTER that one FORCES you to use their server to control your calendar. I have not updated my phone since then, and never will again, intill Apple comes out with a fix. For the school kid or blue collar worker, this might be alright, but if you want to keep all of your proprietary calendar meeting private, Iphones (post Update 6.1.3) and Outlook are NOT the way to go. It was explained to be by an Apple tech that "Microsoft" was forcing the sync, but I find it really hard to believe another company can force Apple to do something like that. Just thought you should know.

Hello

ve read all of these discussion and I still cannot get my iphone 4S to sync with my OUlrook 2010 on my PC. Like vereyone else, it used to and I had no problme at all, just connecting my phone to the PC and bham it all synced and I knew where I was, where I was going and worked wonderfully. I cannot follow the logic of how to fix this problem, having followed most of the suggestions on here. I still have calanedar entries on my phone and calendar entries on my PC that do not math up. IT is very frustrating. CAn someone please give me a very simple answer to this problem. I havea hotmail account in OUtlook and a work email in outlook and all I want to do is get both calendars the same, I do not want to use Icloud as I get 2 entries all the time. Can anyone out there help me please?

Its a bit of an old post already but I just wanna give my 2 cents as well.

The syncing and transferring of data seems to not always go smoothly.
To deal with this issue I have been using a plugin for Outlook since last year because I was kind of sick of these issues with both Apple and Android.

I might suggest using a small Outlook plug-in. The one im using is EVO Collaborator for Outlook.

And with that it seems to work fine for me.

Also wrote a blog about it myself : http://outlookandmacosxserver.blogspot.com/2014/10/synchronize-androids-contacts -and.html

I finally figured out that the iPhone OS updates now have several calendars to sync with. When you are entering into your iPhone calendar you must be sure that you are entering into the calendar (usually color coded) that appears within Outlook. If it is syncing with a different colored calendar, you will not see it in Outlook unless you actually check to visualize both calendars while in Outlook. These several calendars are usually identified every time you have a new Outlook Mail account and choose to sync calendars with that mail account. I resolved this by only using one colored calendar in both Outlook and on my iPhone to ensure they are syncing with the same (and only one) calendar.

BTW, I am not using iCloud or the MC Exchange functions on my iPhone.

This worked for me. Make sure that you scroll down to the EXCHANGE calendar if you are on an exchange server for work.

Thanks! Great help and very simple solution.

Nothing has worked for me. The calendar colors are different on my iPhone and iPad. I have the same calendar checked on both devices although they are different colors. I turned off iCloud, exited and restarted Outlook on my Mac, restarted both devices and still the device calendars are not syncing up with Outlook. I am using an office computer so I know nothing about the exchange or whatever. What I do know is that this started happening a few month ago. I have not updated my devices to 8.04.1. Desktop was recently updated to Yosemite but the problem started before this update. It worked for several years so why is this starting now?

OK, I was persistant in finding a solution for this and found this post on Apple Support. It says that No, you cannot link Outlook with an Apple device but out of desperation I followed the steps and now it all seems to be working. I did turn iCloud off on both my devices, did a backup and sync with the desktop computer first. 🙂 I only found one of the 2 Preferences/SyncServices files mentioned in the article to delete but all is now good.

https://support.office.com/en-us/article/Can-you-sync-Outlook-for-Mac-calendar-w ith-an-iPhone-iPad-or-iPod-e88968f4-be88…

I had the same problem. Here is my solution, with required resolving three problems with Outlook’s data files:

1. Outlook was using the wrong PST files
2. The PST file was far too large, and
3. The PST file was corrupted.

In my case, all three were related: 2 and 3 meant that I had to create a brand new PST file.

Background

Apple’s support article on Sync issues (https://support.apple.com/en-us/HT203300)lists a number of steps. However, it does not address Outlook’s data files (PST and OST), which were the root of my problem. Accordingly, there is very little in this post about the iPhone and iTunes.

I was connecting Outlook 2010 to my phone with iTunes and a USB cable, but I assume that the steps below would apply to syncing and of the Outlook desktop versions (eg. 2007, 2010, and 2013) via iCloud, or iTunes via WiFi.

Note that iTunes only syncs Calendar items and Contacts. ITunes does not support/ sync Outlook’s Tasks or Categories. To sync those, you’ll need a third-party app.

Outlook’s Data Files

Outlook has two types of data files: OST and PST. For more information, see

https://support.office.com/en-us/article/Introduction-to-Outlook-Data-Files-pst- and-ost-6d4197ec-1304-4b81-a17d-66d4eef30b78

and

https://support.microsoft.com/en-ca/kb/287070.

You can access the default files in two ways:

In Outlook 2010, click the File tab, Account Settings, and then click Account Settings.

On your PC, go to Control Panel > Mail 32-Bit > Data Files

Other Information

General warning:

Back everything up before you do anything: Close Outlook, find the PST files, and put copies in the subdirectory.

Naming conventions:

Outlook 2010

The desktop application. Not to be confused with its rebrand as “Outlook.com”, (aka Outlook Web App or OWA) and the desktop app.

Hotmail

That’s what I still call it, and I wanted to avoid confusion between Outlook.com as noted above.

Outlook.PST

The data file that Outlook 2010 creates for itself (as opposed to Hotmail.OST or Gmail.PST for the data files that support any linked email accounts.)

Resolving Problems with Outlook’s Data files

Confirming the default data file and email account

Short version:

The forced upgrade in October 2016 from Hotmail Connector to MS Exchange changed the default from my desktop data file to the Hotmail data file. (See https://www.howto-outlook.com/howto/outlookcommigrationinfo.htm) for more information.)

Since I had not used Hotmail’s Calendar, it was empty, and when I connected my iPhone, the existing entries (from Outlook 2010) were wiped. The first part of the fix is therefore “check that the default Data file is Outlook.PST, not the Hotmail.OST account”. You’ll get a warning message as set out here.

More information:

Outlook 2010 requires that you set the default email account (the first tab) and then the default data file (the second tab). I had a Hotmail and a Gmail account and was running Outlook 2010’s default Calendar and Contacts. As a result, the Email tab listed the two email accounts; the Data Files tab listed the files for the email accounts plus the Outlook data file.

All the data files are configured to accommodate all of Outlook’s 2010 functionality. In my example

if you have set up Outlook to connect to a Gmail and a Hotmail (Outlook.com) account, then you’ll have one data file for each. These data files are store the Hotmail Calendar and Contacts that you can see on Outlook 2010.

The first part of the fix is therefore “check that the default Data file is Outlook.PST (or wherever you store your Outlook 2010 data), not the Hotmail.OST account”. (Microsoft didn’t notify me either that they were discontinuing Hotmail Connector, or that the default Data file would change.)

PST file is too large

iTunes will have problems syncing if the Outlook.PST file is too large.

One site suggests that the limit is 2GB for some PST formats, and up to 50GB in others. My take is that if any of your PST or OST files are that large, then you have a data management problem, eg. you’re using email to share files instead of collaboration (SharePoint) or data storage tool (Box, Dropbox, etc.)

My Outlook.PST was nearly 3GB. After the changes below, it is now a respectable 150K, with fifteen years of appointments and 4400 Contacts (many with profile photos).

Your first action should be to reduce the PST file size by following the instructions here: https://support.office.com/en-us/article/Reduce-the-size-of-Outlook-Data-Files-p st-and-ost-e4c6a4f1-d39c-47dc-a4fa-abe96dc8c7ef

An additional tactic not on that list: ensure that copies of emails are NOT kept in the Outlook 2010 file. (I had somehow set this up when linking my Gmail account, which is why the PST file got so large. In my case, clicking “Mail” under the Home tab showed three folders - Outlook, Gmail, and Hotmail – and the Outlook folder’s Inbox and Sent messages had copies of all the Gmail emails.

To change this: open the Email tab as noted above, select Change, then More Settings. You should not need to click “Save a copy of the sent mail on the server”, because you’re already saving it in your main PST file. Send a few test messages to yourself to be sure.

If you are worried about accidentally deleting the emails permanently, don’t delete them, but instead see the “Creating a New Data File” instructions, below.

PST file is corrupt

ScanPST.exe

Outlook comes with ScanPST.exe, a tool to repair PST files: https://www.howto-outlook.com/faq/usingscanpst.htm. It doesn’t clean everything on the first pass; run it repeatedly until it no longer returns errors, and then run the Compacting tool in the “reduce PST size” link above.

Exporting/ Reimporting Data

You can also try to export the PST file piecemeal - one file for Contacts, Calendar, Tasks, etc. – (https://support.office.com/en-us/article/Export-or-backup-email-contacts-and-cal endar-to-an-Outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91), and then create a new PST file (https://support.office.com/en-us/article/Create-an-Outlook-Data-File-pst-to-save -your-information-17a13ca2-df52-48e8-b933-4c84c2aabe7c) and re-import the pieces.

You can also export to Excel, CSV, or to Access; this loses some functionality (eg. profile photos on Contacts), but exporting to a different format may clean out the source of the file corruption.

Once you’re satisfied that you’ve copied all the information from the old (corrupted) file to the new one, delete the old one.

Copy and Paste the Data into a new PST file

A third option: create a new PST file in a new folder (https://support.office.com/en-us/article/Create-an-Outlook-Data-File-pst-to-save -your-information-17a13ca2-df52-48e8-b933-4c84c2aabe7c), and then copy and paste the entries from the old file to the new one (https://support.microsoft.com/en-ca/kb/197038). Again, once you’re satisfied that you’ve copied all the information from the old (corrupted) file to the new one, delete the old one.

FIN