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Level 1

5 points

When I try to sync podcasts to my Nano, iTunes freezes

I recently acquired a new 6th Generation Nano. Whenever I try to sync podcasts to it, iTunes freezes up and has to be forcibly stopped from the Task Manager. This doesn't happen if I try to sync the podcasts to another device (I have an iPad and until recently had an earlier model of Nano and neither have any problems). It's fine if I set it to sync podcasts, but if I actually mark off any podcasts to be transferred and then sync, the Nano sort of freezes in that 'Connected' state we usually get and iTunes freezes up entirely at some point while the 'Starting Sync' message is displayed. I don't have any sort of issues opening up the Podcasts folder or anything like that, it's just when I try to send Podcast files specifically to the Nano that I have a problem.

iTunes version 10.6.0.40

Desktop PC, Win7 64-bit SP1

iPod nano, Windows 7

Posted on Mar 12, 2012 6:25 AM

Best reply

dougmcg

Level 1

20 points

Posted on Mar 12, 2012 2:09 PM

Same issue here but I'm getting this on a Mac, and not just with podcasts. Any manually synced content (songs, photos, etc) for my 6th Gen Nano cause this hang. This is a new problem, everything used to work fine, but I have since updated iTunes (I am also at 10.6 for iTunes). I do *not* get a hang if I just use the default settings where iTunes automatically fills in as much music as it can. Then I get normal sync behavior and the sync animation shows on the Nano screen. But if I try to custom sync any content, iTunes hangs and the Nano screen simply displays the "Connected" screen.

Going to try to roll back the version of iTunes.

MacBook Pro 10.6.8

iTunes 10.6 (40)

iPod Nano 6th Generation 8GB

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17 replies

gameduck

Level 1

5 points

Mar 28, 2012 4:54 PM in response to mythicfox

Apple just released an update to iTunes (10.6.1) that says it includes a fix for this issue.

This new update DID fix my issue. iTunes no longer freezes when applying updates from my iMac to my nano.

So run your software update!

Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view, and syncing photos to devices.
Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.

dougmcg

Level 1

20 points

Mar 28, 2012 9:17 PM in response to gameduck

Yes, installing 10.6.1 (7) fixed the problem for me too.

Oddly, when I installed the update through "Software Update" I ended up with an error message when launching iTunes:

"This version of iTunes has not been correctly localized for this language. Please run the English version"

I had to download the iTunes installer from the website: http://www.apple.com/itunes/download/ and reinstall (which I think completely replaces, rather than updates your version of iTunes).

No problems after that.

[OS X 10.6.8, MacBook Pro]

When I try to sync podcasts to my Nano, iTunes freezes