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Album artwork not syncing on iPhone iOS 5.1 update

Has anyone else had a problem with album artwork not showing up in the Music App since the recent iOS 5.1 update? i've tried restoring my iphone, changing the resolution of the artwork to 600x600, deleting all the music off and resyncing, and many other troubleshoots to NO avail. please advise if you have had a similar problem RECENTLY?

iPhone 4, iOS 5.1

Posted on Mar 12, 2012 1:18 PM

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245 replies

Sep 22, 2012 6:52 AM in response to Clintaur

Problem Description:

If you are using the "covernt to XXX Kbps" option on iTunes, then some albums will not show the album artwork aftern syncing.


SOLUTION

Connect your iPhone to your computer and open iTunes. Copy the album artwork. Go to your iPhone music and select all the songs that belong to that album (hold down Ctrl while selecting for multi-selection). Paste the album artwork on the bottom left artwork icon in the iTunes window. The first time you do this nothing will happen. Wait during the syncing procedure and then paste the artwork one more time. You're welcome

Sep 23, 2012 2:21 PM in response to Clintaur

I have the Iphone 5 and the lastest update of itunes. I really dont understand this. I have tried everything and I cannot get most of my album artwork to transer to my phone. I didnt have this trouble with my iphone 4 or do I have the problem with my ipad 2. I'm at a loss. But, I really do hate not having my artwork!! Its annoying!! I hope apple will fix this problem soon. Alot of poeple love apple and their products. This is a silly problem to have from this kind of company.

Sep 25, 2012 12:03 PM in response to Clintaur

I seem to have found a fix which works for me.


You can still manually drag music onto your iPhone once you have unchecked "manually manage music".

Simply uncheck it, go to the iPhone's Music tab in iTunes, Check Sync Music, make sure to sync "only selected"

And then drag and drop as usual.


All my artwork synced just fine using this method.

Sep 25, 2012 6:26 PM in response to iSonix

OK, for some reason this response finally clicked for me - I don't ordinarily manually manage the music on my iPhone, so the previous mentions of this method didn't sink in.


In order to get the artwork on to the missing tracks on my iPhone, here's what I did, in order:


  1. Make sure the Music app on the iPhone is closed completely.
  2. Plug in the iPhone via USB with iTunes open and wait for iTunes to recognize the device.
  3. Make sure "Manually manage music & videos" is checked on the iPhone summary screen (if it was not checked already, iTunes will take a few seconds to update the settings on the phone).


The tracks on the iPhone can now be accessed from the left pane just like your regular music library, and you can select and update them just like your iTunes library. Copy the artwork for any items not showing on your iPhone from your iTunes library and select and paste the artwork to the items in your iPhone's track listing.


This can take some time, as iTunes will apply the updates to the iPhone every time you click OK when adding artwork. I tried this with a couple of the albums not showing, and even when I subsequently unchecked "Manually manage" and did a normal automatic sync, those tracks carried the correct artwork on my iPhone.

Sep 26, 2012 8:18 AM in response to Clintaur

Many have provided often clunky workarounds that may or may not work in any specific case, but clunky workarounds are all they are. I've tried a few, and the problem consistently returns the next time I add a few songs, and the random re-linking happens to tracks that were already on my iPhone and correctly linked.


The core problem:

  1. iTunes is designed to display the related album cover for any song playing.
  2. iTunes is designed to automatically down-sample ALAC, AIFF, or higher bit rate AAC files to 128k AAC files when copying music to an iPod, iPad or iPhone, if the users chooses.
  3. When you choose the down-sample option, at any bit rate, the default linking to album art feature breaks in seemingly random ways.


On all of my extended family's iPhones the album covers are there, because they are linked to other artist tracks, and some tracks of the correct artist. The links just randomly break.


I could, maybe, (well, not really) accept this two releases back if it were happening on MP3s. But entirely within the Apple eco-system (ALAC or AIFF to AAC) this simply should not be happening. The problem is too widespread to be an arcane one-in-a-million bug, and even if it were,Apple fixe those on a regular basis.


So, Apple, are you paying attention to this string? I'm not asking for anything more than that the App consistantly perform as designed and promoted.

Sep 26, 2012 10:13 AM in response to richardk32

Yes, me too. I have all of the art in iTunes. Prior to coverting the bit rate to 125, all of the art showed up on my iPods and iPhone. Every since converting to 128 (in order to fit my entire collection on my phone) the art has randomly been hit and miss on the devices. It seems to have gotten worse over time, as now all the art is gone - where as in the past only some of it was. I've tried erasing everything and staring over - it did not help.

Sep 26, 2012 6:40 PM in response to sunglasses michael

Same here, updated my iPhone 4 to iOS 6, and now any music that I purchased recently is not showing the artwork when in Album or Cover Flow views.


The artwork IS there when I play the track, just not in Cover Flow or Album view.


This is what worked for me (although it's a pain to have to go through all the tracks affected by this):


1) Locate the offending track(s) in iTunes


2) Right click on the lower left album art window, and copy


3) Get Info on the track(s) and remove the artwork


4) Paste the copied artwork back onto the tracks


5) Remove the songs from your iPhone


6) Copy them back over manually


As I say, worked here. But, sort it our Apple.

Sep 28, 2012 10:53 AM in response to Clintaur

I share the pain; here's what worked for me. I spent hours on my iMac making sure all the artwork and info was correct for each song. I then erased everything from the iPhone by doing a reset and then synched the phone to the iMac. To my surprise 95% of the missing artwork is now on the phone. Still working on the no-shows.

Sep 28, 2012 11:09 AM in response to Clintaur

And before someone offers the oft-repeated suggestion that we should stop whining and report the problem, I (and I'm sure many others) *have* already done so months (and several versions of iOS) ago. The only conclusion is that Apple doesn't care about this issue in the slightest. Clearly none of us ought to be ripping CDs to lossless formats but instead buying everything from the iTunes Store (and so negating the need for conversion).

Album artwork not syncing on iPhone iOS 5.1 update

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