Compressor 3.5.3 won't run in Lion for me

Longtime Compressor/qmaster user here.

I just upgraded to Lion, and amongst the many problems I have with Lion, the most annoying is that I cannot get qmaster to work. It appears to be working as normal:

Cluster shows up in Compressor Submit options
Cluster shows up in Batch Monitor
Status menu looks the way it should
I can successfully mount the cluster storage

When I send a Compressor job to the cluster, it shows in Batch Monitor, but just hangs after that saying "Processing"

Sending same job to "This Computer" works fine

I have tried

Repaired privileges
Repeatedly restarting/resetting services followed by system restarts
Reinstalling Compressor/qmaster

Here's some Console messages

3/12/12 2:39:56.956 PM Compressor: *** CDOClient::connect2: CException [NSException raised by 'NSPortTimeoutException', reason = 'connection timeout: did not receive reply'], server [tcp://10.0.1.5:51261]

3/12/12 2:39:56.956 PM Compressor: exception caught in -[HistoryController updateStatusOfHistoryItem:]: NSException raised by 'NSPortTimeoutException', reason = 'connection timeout: did not receive reply'

3/12/12 2:40:08.448 PM QmasterStatusMenu: *** CDOClient::connect2: CException [NSException raised by 'NSPortTimeoutException', reason = 'connection timeout: did not receive reply'], server [tcp://10.0.1.5:51261]

3/12/12 2:40:10.885 PM com.apple.qmaster.qmasterd: 2012-03-12 14:40:10.883 qmasterqd[499:7803] *** CDOClient::connect2: CException [NSException raised by 'NSPortTimeoutException', reason = 'Distributed objects message send timed out (timeout: 353281210.880236 at time: 353281210.882563) 1'], server [tcp://[fd0e:6a3:bb54:faef:ea06:88ff:fecc:b010]:61872]

Here's my settings:

Compressor 3.5.3
Mac Pro 8-core (2010) 32 GB RAM, 10.7.3

Thanks in advance

Mac Pro, Mac OS X (10.7.3), 8-core, 32 gb ram

Posted on Mar 12, 2012 2:48 PM

16 replies

jrepasky

Level 1

0 points

Oct 9, 2012 2:11 PM in response to Shecky Lovejoy

I ran the binary that is compressor at the bash prompt and got the following error

dyld: Library not loaded: @loader_path/Frameworks/mch264enc.framework/mch264enc

Referenced from: /Library/Application Support/ProApps/SharedA/Frameworks/H264Encoder.framework/Versions/A/H264Encoder

Reason: image not found

Trace/BPT trap: 5

I looked for the files its complaining about and they seem to be in the wrong place

/Library/Application\ Support/ProApps/SharedA/Frameworks/H264Encoder.framework/Versions/A/Frameworks/ mch264enc.framework/Versions/8.0/mch264enc

/Library/Application\ Support/ProApps/SharedA/Frameworks/H264Encoder.framework/Versions/A/Frameworks/ mch264enc.framework/Resources

I moved the following files into the place they are being looked for

/Library/Application\ Support/ProApps/SharedA/Frameworks/H264Encoder.framework/Versions/A/Frameworks/ mch264enc.framework/mch264enc

/Library/Application\ Support/ProApps/SharedA/Frameworks/H264Encoder.framework/Versions/A/Frameworks/ mch264enc.framework/Resources

compressor 3.5.3 now opens fine

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Compressor 3.5.3 won't run in Lion for me