I'm having the same issue.
Even tried restoring old IOS still nothing.
Problem with mine is that it is intermittend, will just come back for a while then stop again.
APPLE PLEASE HELP, we support you now please show us customer service!!!
Thanks in advance
You can try a Hard Reset
If that doesn't work, adjust your volume in
After adjusting to desired volume, turn "Change with Buttons" Off.
Now, go to the home screen and press the + button (again till desired volume) this time you'll be adjusting the volume of Apps and media.
Hope this helps,
Tried your steps twice Still nothing this is very fustrating.
tried that as well still nothing .
Any other ideas ?
this is really leaving a bad tast in my mouth about apple.
Got phones , ipads , ipods ... evening ordered the IMac .
but now not sure... as just seen what the process is just to repair it.
Quess got to hand it in, will take about three weeks till get it back
did you make sure your iphone isn't mute ?
Settings>General>Accessibility>AssistiveTouch>Toggle AssistiveTouch On
you'll notice a "white ball" on your screen (aka AssistiveTouch)
Touch the white ball>Device>Mute>Unmute (nd result should make your iPhone unmute)
Do a Restore.
Steps for Mac/PC.
1. Open iTunes, Backup your iPhone
2. Click iPhone in the left plane
3. Select Restore (on the right plane)
4. Follow onscreen setup (on the iPhone) until the set up iphone.
5. Select restore iPhone (select iTunes)
Note: you iTunes library need to be re-synced after this process.
Hope this helps,
I had tried the hard reset a billion and it didn't help but it appears to be working now though. The way I fixed it was I have a USB port in my car that I can plug my iPhone or iPod into to play music. I usually have my iPod hooked up to it but I unplugged that and plugged my phone in and played iTunes. After this the sound started working but stopped a few minutes later so I went back out to my car and did it again. It has now been working since yesterday afternoon so I'm hoping the problem is solved.
My secretary had this problem with her iPhone after updating to 5.1 Took it to Apple store. They couldn't fix it either. They replaced her phone. Suggest you do the same. As the battery drain problem makes apparent, Apple has a real software problem that affects hardware integrity. If enough people start forcing Apple to replace hardware, maybe they will figure out that spending money on software quality issues will help their long term bottom line.
My 4S exhibited the same symptoms, I.e., not sound expect for ringtones. I also noticed when changing th volume with side buttons, the screen indicated 'headset', causing me to believe the phone thought I had headphones plugged in. I didn't. I also noticed these symptoms started immediately after I had been taking pictures with th phone outside while it was showing. Possibly condensation got into th headphone jack. Aft trying all the ideas listed above, I turned the phone off and left it near a fan, facing th jack. After some time I tried it again, everything works fine.
Maybe this will help someone.