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iPhone 4S no sound except ringtones works

No sounds work on my iphone except ringtones. Text tones, email, itunes, pandora, etc. does not play anything. Also, when I hit the volume buttons I get a picture of the speaker and it says "ringer" over it but there is no volume bar. I've cleaned out the headphone jack since that fixed a no-sound problem on previous iPhones but it didn't help.


I've tried turning bluetooth/wifi on and off because this seemed to help for some people but the only thing that helped with is that my phone now makes the noise when you plug it in to charge but still nothing else but ringtones.


Any help would be greatly appreciated


Thanks

iPhone 4S, iOS 5.1

Posted on Mar 13, 2012 8:41 AM

Reply
70 replies

May 12, 2014 7:10 PM in response to Blueloony

OMG!!!!! My phone has been like this for over 5 months and it was a stupid little fix!! I'm really feeling a certain way right now! I thought my phone was broken. LMBO....wow!!! THANK YOU SOOOO MUCH a million times over!!



Blueloony wrote:


did you make sure your iphone isn't mute ?


Try this:

Settings>General>Accessibility>AssistiveTouch>Toggle AssistiveTouch On


you'll notice a "white ball" on your screen (aka AssistiveTouch)


Touch the white ball>Device>Mute>Unmute (nd result should make your iPhone unmute)


now try.


Alternatively,


Do a Restore.


Steps for Mac/PC.


1. Open iTunes, Backup your iPhone

2. Click iPhone in the left plane

3. Select Restore (on the right plane)

4. Follow onscreen setup (on the iPhone) until the set up iphone.

5. Select restore iPhone (select iTunes)


Note: you iTunes library need to be re-synced after this process.


Hope this helps,

Blueloony

Jul 9, 2014 10:14 AM in response to JMauldin77

Thanks!


I too found that cleaning worked. Here's my combined summary of your suggestions and one other set of instructions.

  1. Use a tooth brush ore a small brush from a hair trimmer, electric shaver or grooming kit.
  2. Thoroughly but gently brush the charging port for about 15 seconds. (This worked for me after a couple of tries. The problem returned a few months later but this worked again.)
  3. If that’s not enough, dip the brush in isopropyl alcohol (rubbing alcohol) and lightly scrub the charging port for about 10 seconds.
  4. Dry it with compressed air. If it still doesn’t work, try a few more times.

This is obviously a common problem. I wish the port had a flip cover or something. I think I'll add some tape to the opening in the bottom of my plastic cover and when I need to connect the phone, I'll remove the plastic cover.

Jun 25, 2015 1:43 PM in response to Monica Shroyer

Iphone 5 - had the same problem:


headphones would work for all sounds, music, etc, but the external phone speaker would only work for changing and selecting ringtones (??!). When I pressed the volume buttons or the mute switch, it would think it was sending sound through the headphones. This happened after a very small splash of water got on the bottom of the phone.


I tried a trick with a cut q-tip dipped in a little Windex (a clip of this is online: http://thebigboss.org/guides-iphone-ipod-ipad/iphone-speaker-issues)


Didn't work, but got some gunk out.


Waited a while, then here's what did it:


I took one of those bubble things that comes with an ear-wax removal kit (also the kind to suck snot out of babies' noses). I sucked through the headphone jack and speaker "grille" several times, and then also blew puffs of air into them several times.


Worked LIKE A CHARM, all is better!

iPhone 4S no sound except ringtones works

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