iPhone 4S no sound except ringtones works

Same problem. This comes up when trying to adjust volume, Ring tones and calls still work fine but music, videos, text tones, non of these work without headphones. setting>sounds>"change with buttons" turning this off and on doesn't work.

hard reset doesn't work

Full reset doesn't work

appears to be a software error, as it's not the buttons as they work with the camera and calls, not the speakers because these work with calls and ringtone, can't think of anything else.

My warrenty runs out very soon and I have put in a repair request as soon as I could. If I end up forking out for an entirely new phone on a year old phone that has been kept very well which isn't my damage I am not going to be the happiest customer ever.

:Iphone 4S - no sounds apart from ringtone and calls. no sound adjustment. buttons work. speakers work. what is wrong?

Change the dock connector, easy job 10 mins , this will sort it.

Ade

I've got three different docking cables. Non of these have sorted the problem. Don't own a sit in docking device. and from what i've read this doesnt work for everyone but i'll try see if a friend owns a sit in docking device if you think that is any different from a cable...

You need to change the dock connector inside the phone itself. Get one off ebay , then YouTube how to change it. It's quite easy.

Ade

OH I seee

For someone who hasn't opened a phone before, has no tools or money for those tools, and still has a warranty (hopefully) and isn't sure whats wrong with the phone before doing that. It looks a tad invasive and fiddly.

I am sending my phone in and posted on here just to add to show how many people are having this problem. for the stats.

Thanks for advice though. If my warranty has run out then I'll get a friend to have a go at that with me.

The warranty should cover the phone., they will probably give u a new phone.. The tools are cheap, will only cost 10 buck's, for part and tools..Let's see how u go with the warranty.. hope u have not had it damp or wet.

Ade

It worked !! Thanks

Ok. I just cleaned the pins on the dock port and a few days later it is fine again. Right before I was going to send it to apple -_- apparently some non legitimate charge cables can leave a residue on the pins causing it to thinks its docked all the time. Just find something cotton wool like small enough to fit in there and cleans it.

I had the same problem and noticed when trying to play music, the little airplay icon at the bottom right only showed Apple TV or Dock Connector and no iPhone, even though the phone was not connected to anything.

I blew air into it, and it has worked fine ever since and the airplay displays what it should.

To anyone who still has this problem and no warranty left or doesn't want to deal with the warranty.:

I found the fix to my situation.
So a few weeks ago i dropped my phone into a gutter of water and it stayed there for around 15 seconds. my phone still works but i had the same volume problem as everyone here did.

what my hypothesis is for the problem is that there's a buildup of lint in all the crevaces of your dock connector. once those get moist, they retain water and trigger things like the dock connector area -- disabling the volume for some things.

So what i did was i carefully took a needle (like a sewing needle) and tried to scrape out all the lint and actually dig the lint out of the little holes and crevaces inside the dock connector. it should go without saying that you need to be very careful and try not to put any pressure or as minimum pressure as possible on the actual connector part that has the pins. as i was cleaning it out it would work sporatically and then it would work more as i cleaned out more. the place that made it work for the past 30 mins so far (a record over the past 3 weeks) is in the indented area at the far left and far right end of the dock port. if you grab a flashlight and take a close look, you might see blue lint or whatever color lint in those corners.just carefully "dig" it out with a needle and don't force the needle any further in that it can freely go. some people try to dry it out and that works but if you want a quicker fix and to clean out the port, try this out. Hope this helps at least one person 🙂

-Petie

also, i'm not responsible for any mistakes you may make. i'm not watching over you and i'm not doing it for you. but it worked for me, so yeah

You can use isopropynol to clean it. But don't get it under the screen. It's so easy to change the dock connector , readily available on eBay, just sear h on utube how to replace it.

I HAD the following problem.... My phone would ring ok if anyone called me as normal. However with texts or e-mails I had no tone which of course was a real pain. I also had the problem where, if you tried to adjust the volume with the buttons on the side of the phone no volume indicators appeared. In addition when I typed a new text message sometimes the keys would give the click sound but then it would stop clicking. It was suggested that there could be dust / dirt in the headphone socket or charging socket on the base. I tried cleaning these out but to no avail.

I somehow was convinced that it was contamination in one of these sockets or possibly something even in the volume adjust buttons. In desperation I used a high pressure air line and "blew" in the headphone, charging sockets and also around the volume adjust buttons. And now the phone works perfectly as normal !!

I appreciate everyone may not have access to air lines but I guess the solution proves what the problem was....hope in some way this helps others.

I did this and it fixed mine!

I have been having the same problem. I discovered that when I turned off bluetooth I then could hear all tones.

I discovered that one of my bluetooth devices ( my hearing aid) did not allow the tones to sound. Strange, but true. Other bluetooth devices allowed the tones to sound????

I had the exact same problem... blew compressed air into charger/dock port and head phone jack and now it's back to normal... hopefully that will work... also seen on you tube just clean charger/dock port with business card or toothpick...