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lindon85 Author

Level 1

15 points

Is anybody else getting a yellowish hue on their new iPad?

Hi guys, i need your help. I just got my new iPad today 4G+Wifi 64GB (white) and i am getting a distinct yellowish hue on my retina display. On my iPad 2 it is clearly much nicer and brighter in terms of the resolution. I was making the two comparisons by using safari and just opening up a blank white page with the brightness tuned to the max on both, i could tell the new iPad is yellowish and the iPad 2 is white and crisp. I mean is apple kidding me? Retina display with more pixels results in yellowish crappy resolution than my iPad 2? Im not sure if i should return this junk back to the apple store or if they do replace me will they give me back the same crappy display. I am stuck in a middle right now as my authorised reseller is currently out of stock and when i called apple support today they were telling me i would have to wait much longer if they have to ship it back to me. This is really ridiculous and i hope if anyone shares the same problem do drop me a reply.

Thanks.

Lindon

iPad (3rd generation) Wi-Fi + 4G, iOS 5.1

Posted on Mar 16, 2012 10:10 AM

Top-ranking reply

Jprescottjr

Level 1

5 points

Posted on Mar 16, 2012 10:26 AM

Same issue here!

View in context

812 replies

mauro79

Level 1

4 points

Mar 28, 2012 12:59 AM in response to lindon85

Me too. I'm having the Same issue. My new iPad is 4 days old and it has yellow cast near facetime camera. Moreover, I found multiple bright stuck pixels. I bought my device from MediaWorld (mediamarket) and they don't see the issue (blind ?). Really disappointed by Apple quality controls (????).

I'm not bothered by stuck pixels, but I can't handle with the yellowgate.

Should I wait or should I send it to Apple?

tal1971

Level 2

302 points

Mar 28, 2012 1:05 AM in response to mauro79

mauro79 wrote:

I'm not bothered by stuck pixels, but I can't handle with the yellowgate.

Should I wait or should I send it to Apple?

Any screen issue is unacceptable, so I would get the iPad replaced.

Uncs

Level 1

4 points

Mar 28, 2012 1:24 AM in response to lindon85

Tal1971

You mentiond calibration please would you share the methods so others can perhaps have a look aswell

tal1971

Level 2

302 points

Mar 28, 2012 1:37 AM in response to Uncs

Uncs wrote:

Tal1971

You mentiond calibration please would you share the methods so others can perhaps have a look aswell

I'll add the images on to here that I used. I obtained them off of another forum.

tal1971

Level 2

302 points

Mar 28, 2012 1:51 AM in response to tal1971

tal1971

Level 2

302 points

Mar 28, 2012 1:53 AM in response to tal1971

Just download the pictures and then add them onto the iPad.

tal1971

Level 2

302 points

Mar 28, 2012 1:54 AM in response to tal1971

tal1971

Level 2

302 points

Mar 28, 2012 1:55 AM in response to tal1971

tal1971

Level 2

302 points

Mar 28, 2012 1:56 AM in response to tal1971

tal1971

Level 2

302 points

Mar 28, 2012 1:57 AM in response to tal1971

That's all the calibration images uploaded/added.

Uncs

Level 1

4 points

Mar 28, 2012 1:59 AM in response to lindon85

Thank you tal1971

Mar 28, 2012 2:02 AM in response to tal1971

OK. What's next tal1971?

tal1971

Level 2

302 points

Mar 28, 2012 2:17 AM in response to Uncs

Uncs wrote:

Thank you tal1971

Your welcome, hope others find them has useful has I did.

tal1971

Level 2

302 points

Mar 28, 2012 2:21 AM in response to Krzysztof Przygoda

Krzysztof Przygoda wrote:

OK. What's next tal1971?

Add them onto your iPad, then you basically view the image and see if there are any screen imperfections (missing/dead pixels), or other screen issues etc.

The images/color of the images are to allow easy finding of any screen problems etc.

Mar 28, 2012 10:20 AM in response to lindon85

My screen is disinctly yellow, very warm on white, browns look green, people look jaundiced, etc. a week of heavy use and no improvement.

Went to apple store they switched it out, no questions, new iPad had same issue, this time they started giving all sorts of excuses, e.g. down to component manufacturer so it was all down to the luck of the draw and I'd just have to live with it, etc.

So I've thought about it and I'm not going to live with it, it goes back tonight and perhaps I'll revist it a few months when they've got the issues sorted.

As I pointed out to the Apple people they shouldn't be surpised that if the USP for the new iPad is it's screen and it fails to deliver due to inconsistent m/f issues then they'll need to suck up the cost of a high level of returns and customer dissastifaction.

Is anybody else getting a yellowish hue on their new iPad?