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Is anybody else getting a yellowish hue on their new iPad?

Hi guys, i need your help. I just got my new iPad today 4G+Wifi 64GB (white) and i am getting a distinct yellowish hue on my retina display. On my iPad 2 it is clearly much nicer and brighter in terms of the resolution. I was making the two comparisons by using safari and just opening up a blank white page with the brightness tuned to the max on both, i could tell the new iPad is yellowish and the iPad 2 is white and crisp. I mean is apple kidding me? Retina display with more pixels results in yellowish crappy resolution than my iPad 2? Im not sure if i should return this junk back to the apple store or if they do replace me will they give me back the same crappy display. I am stuck in a middle right now as my authorised reseller is currently out of stock and when i called apple support today they were telling me i would have to wait much longer if they have to ship it back to me. This is really ridiculous and i hope if anyone shares the same problem do drop me a reply.


Thanks.


Lindon

iPad (3rd generation) Wi-Fi + 4G, iOS 5.1

Posted on Mar 16, 2012 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2012 10:26 AM

Same issue here!

812 replies

Apr 18, 2012 10:16 AM in response to lindon85

Hi, there was the following post a couple of days back in this thread:



jaym€

Re: Is anybody else getting a yellowish hue on their new iPad?

10.04.2012 14:35 (in response to lindon85)

I received the second ipad and is yellow to, and have a image ondulation.

This image ondulation is normal?


http://youtu.be/GJQ0CH4z5fA]http://youtu.be/GJQ0CH4z5fA



I have the same phenomenon with my new iPad in portrait mode. Is that normal?


Greetings from Germany

Apr 18, 2012 11:01 AM in response to Fritz2012

@Fritz2012 The amount of undulation in your video is not normal, I think. On my iPad 3, it's barely noticeable, if at all. Try shutting down your iPad and then restarting it. See if that reduces the undulation. If possible take it to an Apple store and check the iPads there. By the way, on my iPad, the undulation is there only in the AppStore App. It's completely absent in Safari.


@paulogomes2003 It's not true to say that the yellow cast does not reduce with use. In my case, my iPad 3 was distinctly yellow compared to my iPad 2 when I first got it. But now after a month's use it is actually whiter than my iPad 2. But you do have to see both exactly perpendicular to the screen to make the comparison. At some angles the iPad 3 does appear more warm compared to my iPad 2. On the other hand, colours and skin tones on the iPad 3 are far more accurate than the iPad 2.


@Usmaak Apple most certainly does monitor these forums. There is plenty of past evidence to point to that fact. In fact Steve Jobs himself is said to have stated that they value feedback from customers immensely. So you can be sure that they are monitoring this forum. On the other hand, I have never known Apple to comment or give direct feedback in the forum itself. That seems to be their policy. However they have been known to contact customers directly for troubleshooting a widespread problem...

Apr 18, 2012 11:05 AM in response to Fritz2012

I don't know if this has been posted or not and I really do not feel like reviewing 29 pages of posts so here goes:



I suggest that all those unhappy/unsatisfied/annoyed/disapointed (what ever) with the yellow tint send a message stating their opinion to Apple at:


http://www.apple.com/feedback/ipad.html


With a bit of luck this is a screen calibration issue and with enough negative feedback perhaps they can/will fix it with a software update.

I've just seen an app working on a JB ipad that corrects or at least greatly minimizes the problem!


My fingers are crossed!!!!

Apr 18, 2012 11:37 AM in response to firoze

Hi firoze.

I didn't say that "the yellow cast does not reduce with use" I said that "The yellow tint issue does not go away after a week or two as some people say" which is different.


From the info I gathered, the yellow tint may become less accentuated but it will always be there.


Also, regarding the timing, I purposely mentioned “a week or two” once it is within Apples 14 day return policy. If the screen becomes less yellow after that and you’re still not happy with it, it will be too late to exchange the ipad.


There is so much information and counter information on this subject that it is tough to know what to think or do (I confess that I still don’t know if I should return my ipad or not). I compiled the info on my previous post from various sources in hopes of understanding what is true and what is not and before I posted, I chose my words carefully so as not to distort my findings or mislead in anyway.

Apr 18, 2012 12:02 PM in response to Paulogomes2003

Hi Paulo, I get your point. The funny thing is that when I look at my iPad 3 on its own it seems to have a mild warm cast, but when I compare to my iPad 2 I can see that it is indeed more of a correct white on the iPad 3. I think this perception has a lot to do with the type of ambient light and the angle at which you look at the screen.


As I see it, there are three separate issues here:


1) Some iPad 3's have an distinct uneven brightness across the screen or have colour patches. This is totally unacceptable and these should certainly be returned.


2) Some iPads have a heavy yellow cast when new but this reduces drastically after a few days of use. In some cases the cast does not reduce, or reduces only a little, and then it's up to the user to compare them with other iPads and decide whether they can live with the cast or not.


3) Even in the best of cases, where the screen is evenly bright, most iPad 3's have a warmer cast than the iPad 2. I have seen some iPad 3's which are not at all warm, almost identical in colour temperature to the iPad 2. While at first glance these seem to be superior to the warmer iPad 3's, after careful comparison I am of the humble opinion that the warmer iPads are more accurate.

Apr 18, 2012 3:06 PM in response to firoze

I was extremely upset that all my iPads had blueish or pinkish patches. The people at Apple were great, they just sent me a new one every time. This morning I didn't send it back anymore, I just took my 5th back to the Reston Apple Store. They took it back and gave me a brand new one which is PERFECT! The display is totally white.

I am pleased with the way Apple handled the whole issue and happy to have a great new AT&T 64 G iPad.

Apr 18, 2012 4:59 PM in response to sdpopa

The people at my local Apple store aren't quite as into the whole customer service. Back after I'd returned my first three to Best Buy, I went in there. I told her my experience and she said that I shouldn't try again because if I didn't find one that I could live with in the first three, then it was unlikely I would ever find one that suited me. I just said thanks, and walked out. I went back a few days later and bought one. It didn't have yellow, it had a dead pixel in the middle of the screen. I returned it and got another and it had pink and green blotches. I returned it. When I returned the second one, the person I talked to told me that they couldn't just keep taking exchanges from me. So I returned it and walked on out again. They didn't seem really interested in having me as a customer, so they won't.


I am glad that you have a good Apple store, and I'm glad that you got one that makes you happy. 🙂

Apr 18, 2012 7:35 PM in response to lindon85

After much observation I noticed that my screen is not yellow tinted but green tinted. The yellows look a bit like lime color. The effect seems to apparent on some colors more than others. Most of what I noticed is that Blue looks more like Purple(like on craiglist links) and yellow looks more lime/green .


What confuses me is that people tell you that these are the right colors, then that must mean that the iphone 4s screen is a bad display!(amazing that everyone praises that display including me, beautiful colors)


Here I show you more comparison between craiglist links color on my computer and how I see them on the ipad, and the reputation meter in Gradens of Time. Some how Apple seem like it needs to find the right white balance or it has put the Satuation way up to make people go more like "WOW" which obviousely fired back. Does every ipad looke like this or is my iPad defected?


User uploaded file

Apr 18, 2012 7:54 PM in response to kingmohd

In my attempts at finding a good screen, I got yellow, green, and pinkish tinted screens. I'm not sure where the tinting comes from. Is it the glass? The screen material? How is it that some are yellow and some are other colors? It just doesn't seem like there can be a software fix for this. There just seems to be too many variations of the screen.

Apr 18, 2012 8:39 PM in response to lindon85

I reciently got a BLUE WHITE Ipad 64GB from best buy. Now the people in photos look pale.


I go to the apple store and say... Just give me one like the demo. Perfect white, no blue-white, no pink, just white.


After seeing what the IPAD is capable of being... I'm having a hard time settleing for yellow or blue screenns.


How many times do I have to buy and return??? (4 so far)

Apr 19, 2012 12:24 AM in response to Paulogomes2003

Paulogomes2003 posted:


- "I use mine for work and make photo presentations with it, Ineed whites to be white not off-white."


Compare the above, Paul, with your following comment:



- "If you have not previously worked on or owned a model without the yellow tint you probably will not notice the yellow hue and/or will not mind that it is there."


These are contradictory statements. If only you notice the yellow hue, or mind that it's there, then it won't be a problem with everyone else, like those who view your presentations.



- "Based on product reviews I have read and seen, the majority of the Ipads out there seem to have the yellow tint."


Let's see a link to a few reviews saying "the majroity of iPads" have the yellow tint.



- "The yellow tint issue does not go away after a week or two as some people say."


I can't speak for anyone else, however, my yellow tint disappeared in one evening's use, my first evening with my iPad. And several people in this thread have said their yellow tint disappeared.



- "The great majority of the people that have tried conditioning/burning the screen did not have successful results."


So the yellow tint does go away for some people. But how would you know it doesn't go away for most people? You've not read through and tabulated all the posts here, or in other forums, to be able to know that. And you can't do follow-ups to know if reported problems cleared up on their own with people who haven't bothered to keep updating us.



- "Strangely, the majority of the people that did, are senior members in various Apple related forums (most of which have a history of “defending everything Apple!!”)


So you've checked out the join dates for everyone who's commented here? And tabulated all their posts to see if they defend Apple products? How much time do you have on your hands? ;-)



I try to take what people post at face value. I think, though, that some people see reality different than most people, and believe what they want to believe.

Apr 19, 2012 2:17 AM in response to iDave

Anyway, if the burning method is the solution, then, we shouldn't find any faulty iPad in Apple Stores... I've checked 5 iPad (black and white) and all of them exhibit a color cast (usually yellow on the left side of the screen). The problem is less visible at 100% brightness... But adjust screens at 60% and thing a more clearly visible.


In my opinion, this is not related to any sort of glue: iPhone 4/4S have the LCD and glass glued together. I'm not sure iPad got the same treatment?


I've got my iPad 3 since day one, and patientily waited to the yellow hue to away since more than a month now, but I'm afraid to say it still here and exactly the same :(

Apr 19, 2012 3:10 AM in response to lindon85

There should be some sort of a test app to tell you if your screen is defected or not, or all ipads are colored in this way.


The retina is very nice but if apple could not pull it off right this year maybe they should have given us more powerful processors/gpus instead of defected retina displays that makes you feel bad that its so beautiful but its just not right.


Apple pushed too hard this time

Apr 19, 2012 3:57 AM in response to kingmohd

As a long time (22 years) user of Apple products, I am dismayed to see that Apple's lauded quality control seems to be slipping since the advent of the iPad 2. There were hardly any complaints with the original iPad regarding screen issues, but with the iPad 2 there was a widespread problem with light bleed. Perhaps because this issue was not exposed in the mainstream press and media, Apple seems not to have taken it seriously and are now foisting iPad 3’s with defective screens on the public. Just because most customers do not complain (except the few hundred on this and other forums) is no excuse for Apple to pass off screens with obvious colour patches etc. Screens with such defects can easily be rejected during the manufacturing process. Here I would like to note that I do not agree, as some members here believe, that these screen issues are not pervasive. The fact that many members here have exchanged six or more iPads and have still not got a acceptable screen is evidence to the fact that this is a widespread problem. Unless this issue is exposed in the mainstream press and media, I don't think Apple will take measures to solve it. Although I do hate to see Apple receive negative press, unfortunately they do seem to need a wake-up call this time...

Is anybody else getting a yellowish hue on their new iPad?

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