Thanks for trying to help, and you were definitely more insightful than "Cattus" above, but I still think all the experts out there could use a bit more empathy. Imagine the person doesn't know how to do anything, then start from there. Nobody should assume everyone should be at a certain "level" before they can be helped. Life can be lived without computers, but if somebody is pressured enough, they can feel obligated to join the rat race since more and more of those rats are too selfish to accommodate, or rather, work with the way the analog-lived people existed. For example, there is now way a head lamp for camping needs countless profiles to do a good job lighting your way while camping, yet to find the head lamps which don't require purchasing all those unnecessary features which clog the otherwise no-mess convenient usage of headlamps before them, you have to search and sometimes even purchase the product only to get home and find out the thing has programs. That's right.... programs, for a head lamp. That just reeks of the people who like to tinker with computers thinking they need to put their finger in every pie. I am using this computer to get the message out, sure.... they can be helpful, but without all this programming of everything, I wouldn't need to do it.
More specifically, how do you log in to "my admin account"? How would they know their admin password? You see, as a low-level computer user myself, I understood "Christopher's" question immediately. I'm still looking for the simplest description of each step needed without some acronym tripping me up. Sometimes it takes hours to figure out the advice of how to solve a problem which we've already spent too much time.