3rd gen iPad lock button seems very fragile

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Level 1

20 points

3rd gen iPad lock button seems very fragile

Both my husband and I got the new third generation iPads today. Both of them (one white, one black) had lock slide buttons that are very weak, wobbly, and fragile-feeling. I can actually see the button moving and separating from the outside case. It is very disturbing!

The on/off button on the top also seems very unstable.

I'm guessing since we've seen this on both our iPads that this is a common occurrence. Can anyone else concur?

iPad (3rd generation) Wi-Fi, iOS 5.1

Posted on Mar 16, 2012 7:04 PM

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Answer 1

Tgara

Level 4

3,597 points

Mar 16, 2012 7:12 PM in response to jsml

I concur.

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Answer 2

Mar 16, 2012 7:21 PM in response to Tgara

Indubitably, our views are congruent.

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Answer 3

Mar 16, 2012 7:21 PM in response to jsml

In all seriousness-no.

My ipad has no such flaws, defects or faults.

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Answer 4

Mar 16, 2012 7:27 PM in response to jsml

My side-lock button is fine. Same with the power switch and all their buttons/switches. I'd contact AppleCare or, if convenient, make an appointment with an Apple Genius.

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Answer 5

jsml Author

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20 points

Mar 16, 2012 7:46 PM in response to Scooter Dog

Feel like I'm getting some bad karma over here: both my husband's and my slide lock switches on the side seem a little weird (take a look at it and move the button, we can see the "under" plate of the button wobbling), and my iPad has frozen four times already. :[ Whomp whomp whooooomp.

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Answer 6

jsml Author

Level 1

20 points

Mar 16, 2012 7:47 PM in response to Tgara

Perhaps I should have asked, does anyone else have this problem? I guess concurring was an ambiguous thing...

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Answer 7

Mar 16, 2012 7:51 PM in response to jsml

jsml wrote:

Perhaps I should have asked, does anyone else have this problem?

No.

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Answer 8

Tgara

Level 4

3,597 points

Mar 16, 2012 7:51 PM in response to jsml

jsml wrote:

Perhaps I should have asked, does anyone else have this problem? I guess concurring was an ambiguous thing...

I think I read somewhere on another blog that some people are saying the QC on the first batch of new iPads was a bit off. Maybe this is it?

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Answer 9

jsml Author

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20 points

Mar 16, 2012 9:33 PM in response to Tgara

Quality control? It seems like that or a design flaw. We ordered our iPads 10 hours after pre-sales opened and they were already in Pennsylvania when we got the first shipping notice a day or two later...maybe we got some early ones. Mine is also freezing very often. Genius Bar appt. tomorrow about that. 😟

I wonder if they would cover a replacement/fix if it broke within the warranty timeframe. There have been other physical design flaws that they never owned up to in that manner.

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Answer 10

Tgara

Level 4

3,597 points

Mar 17, 2012 4:22 AM in response to jsml

jsml wrote:

Quality control? It seems like that or a design flaw. We ordered our iPads 10 hours after pre-sales opened and they were already in Pennsylvania when we got the first shipping notice a day or two later...maybe we got some early ones. Mine is also freezing very often. Genius Bar appt. tomorrow about that. 😟

I wonder if they would cover a replacement/fix if it broke within the warranty timeframe. There have been other physical design flaws that they never owned up to in that manner.

Certainly if it broke during the warranty period, Apple should fix it.

Sounds like you got a couple of lemons judging from the problems you are describing. I would ask about warranty coverage on the entire unit, and it could not hurt to ask for a complete replacement. However, given the demand, you may not get the replacements right away. So much for ordering early, eh? Good luck and please post your experiences going forward.

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Answer 11

jsml Author

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20 points

Mar 17, 2012 5:50 AM in response to Tgara

Will do--freezing issue seems resolved now, so may cancel Genius appt and not bring up slide button until it breaks.

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Answer 12

yv

Level 2

158 points

Mar 17, 2012 5:58 AM in response to jsml

Mine is stiff, no wobble, like the other buttons. iPad 16 GB wifi (3rd gen). If it annoys you, go check the ones on display at an Apple Store and asks for an exchange.

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