Previous 1 2 Next 18 Replies Latest reply: May 11, 2013 9:12 AM by Rysz
Cubano67 Level 1 (0 points)

Any one else having this issue?


iPad
  • b j t Level 4 (3,670 points)

    By reading other posts on the matter, you need to have the iPad 3 turned OFF for the battery to charge.

  • thebest198 Level 1 (0 points)

    i have the same problem with my

  • Cubano67 Level 1 (0 points)

    Do all iPad 3's have to be off for them to charge?  Turned it off and have it plugged in now hoping this works.

  • thebest198 Level 1 (0 points)

    i mean using the computer

  • Cubano67 Level 1 (0 points)

    Mine doesn't even charge or indicate charge plugged into outlet.  Plugged my iPad 1 just to see if plug is faulty but it charges fine using the same plug.

  • b j t Level 4 (3,670 points)

    Cubano67 wrote:

     

    Do all iPad 3's have to be off for them to charge?  Turned it off and have it plugged in now hoping this works.

    From reading other posts on the matter, it is due to the increased size AND capacity of the iPad 3 battery.

     

    iPad 2 Battery:

    Power and Battery4

     

    • Built-in 25-watt-hour rechargeable lithium-polymer battery
    • Up to 10 hours of surfing the web on Wi-Fi, watching video, or listening to music
    • Up to 9 hours of surfing the web using 3G data network
    • Charging via power adapter or USB to computer system

     

     

    iPad 3 Battery:

    Battery and Power5

     

    • Built-in 42.5-watt-hour rechargeable lithium-polymer battery
    • Up to 10 hours of surfing the web on Wi-Fi, watching video, or listening to music
    • Up to 9 hours of surfing the web using cellular data network
    • Charging via power adapter or USB to computer system

     

    Message was edited by: b j t

  • Cubano67 Level 1 (0 points)

    Your post doesn't make sense.  Does it charge only when it is turned off or not?  Is it normal for it not to indicate it is not charging even when plugged into a working wall outlet?

  • Rysz Level 6 (8,125 points)

    If you are using the 10W wall charger that came with it, the iPad does not have to be off to charge. If you are charging thru your omputer or USB hub, then Yes, the iPad has to be off to charge and it will take much longer to charge.

  • Cubano67 Level 1 (0 points)

    So I guess this means my new Pad 3 is dead on arrival.  This *****!

  • Rysz Level 6 (8,125 points)

    "Hard reset" is not a term used with iOS devices, se let's make sure it's nt a software issue.

     

    Try to Reset your device: 

    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

     

    If that doesn't help, try a Restore.

    Restore instruction: 

      http://support.apple.com/kb/HT1414

    Recovery mode restore if needed: 

      http://support.apple.com/kb/ht1808

     

    If still not charging, take it to the nearest Apple Store, they'll check it and likely replace it on the spot. Just FYI, you have 14 days to return it.

  • Cubano67 Level 1 (0 points)

    Did both of these before posting.  I have had all the different ipads models for the last 3 years.  So a hard reset is just my way of saying it.  Thanks but I doubt they will replace it right there if they are all sold out.

     

    I will return it tomorrow and see what happens.

  • thebest198 Level 1 (0 points)

    thank man that solved my problem.....

  • Cubano67 Level 1 (0 points)

    Had it plugged in now for 24 hours and only 85% with it off and plugged into wall outlet with the charge that came with it.

     

    I believe apple has an issue that will soon be discovered.

  • joelfromsydney Level 1 (0 points)

    I'm having an issue charging it with my mac. it keeps giving me "this device does not support charging" error message.

     

    and i had an issue ONCE with charging it on the wall, i wiggled the cable around and it worked.

     

    so it's acting a little weird. i think my cable is faulty - not the ipad.

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