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iPad 3 charging issues

I have had my shiny new iPad plugged in overnight with it's included iPad charger (it was displaying some context for some of that).


I have just woken up and it's only at 39%!!!! Now I know that it's meant to take longer to charge but that is unbelievable!?


As I said I'm using the lead and charger it came with, the only exception is I'm also using a usb extension lead inbetween as the plug is quite far away. I used the same lead with my iPad 2 every night and it charged fine and fast.


It also kept displaying not charging when plugged into my PC (which is definitely high powered ports).


Should I be booking a genius bar appointment do you think!?


Thanks!

iPad 2, iOS 5.1

Posted on Mar 18, 2012 2:42 AM

Reply
374 replies

Apr 15, 2012 12:04 PM in response to Batavian

You've not read previous posts yourself then, within this thread, that speak of heat damage. When the pad is cooked in a year or two, apple will gladly take another 500 quid for your out of warranty product. They will also have lots of plausible insinuations as to why your pad is cooked, all of them will not be in relation to charging heat build up and dissipation.


I do use my asus laptop usb to charge, and it does a grand job tbf.


Please don't reply as your last two posts further the impression that you have dificultys.

Apr 15, 2012 9:46 PM in response to atl7187

I too am having the issue where I am unable to maintain charge while plugged in and using the new iPad.

I loose ground at about 4% per hour.

I have WiFi and bluetooth on and browsing the web, photos, itunes or pandora and reading and corrisponding to mail.

Never had the issue with the iPad 2

My unit:

Serial number: DN6H7ADHDVGH

Name: iPad 3

Group1: iPad

Group2: WiFi-4G

Generation: 3

Machine Model: iPad3,2

Model introduced: 2012

Production year: 2012

Production week: 7 (February)

introduced test: GOED

Family name: A1430

Screen size: 9 inch

Screen resolution: 2048x1536 pixels

Colour: Black

Capacity: 32GB

Factory: DN (China, Chengdu - Foxconn)

Apr 17, 2012 12:55 PM in response to apoc_reg

Just to add to this thread, I have a ipad2 and recently invested in an ipad 3rd gen for the business. No issues at all with the 2 but we have had the 3 since April 3rd and the charging issues are as discussed in other threads. The charger will not keep pace with the drain when under normail use and is terribly slow to charge even swithched off.


I called Apple and was told to reset the device, fully discharge it and see if that rectified the problem. I did not so I went on a 100 mile trek to the nearest Apple store where the unit was tested in front of me. The diagnostic tools reported no issues.


A rather cold and grumpy techy replaced the unit for another but the problem persists! 😠. I am getting fed up with this issue. If I send the iPad off I will be without it for at least 2 weeks and to be honest I feel like asking for a refund.

Apr 17, 2012 7:18 PM in response to Fazzerly

Just wondering: Are you using the cable and charger that came with it? Charging happens 3 times slower if an old (ipad2) cable is being used. Charges fully in about 5 hours (review on tomshardware).


But I agree, if the proper cable and charger is being used, the device should charge while in use. If it doesnt, this means Apple didnt upgrade the charging system to match the 70% higher capacity battery.


Not sure if what the status of this battery issue is with Apple. We know that wifi is a confirmed issue in some units because they're replacing defective units.

Apr 17, 2012 7:52 PM in response to Alan311

I'm using my original iPad charger, and a new cable I bought at the Apple store (just because I keep chargers around the house for convenient use). My original iPad charged about 20% an hour (I gave it to my brother), my new one charges about 16-18% an hour, only 11% an hour if I'm running an app like a clock overnight on my night stand, but it's still charging. The eight to ten hours of use I get during the day fully meets my needs, so plugging it in at the end of the day is good enough for me. If people's new iPads aren't charging at these rates, take it in and swap it.


My original iPad 3 had a smudge behind the glass, so I replaced it. I dropped my second iPad 3, so had to replace it with my AppleCare+ warranty. On all three new iPad 3s, their charging behavior has been the same, as I just noted above.


I empathize with people who want to play with or use graphics intensive apps with the power plugged in, and can't question their experience. But, if that's the case, it appears to me that the new iPad is performing as it was designed to, or at least consistently among the three I've extensively used, using the best technology available to Apple when it was being manufactured. If that's not good enough for these users, perhaps they need to consider some other device that will meet their expectations. Apple's not going to recall these iPads, and continuously swapping them out in the hope that one will meet their expectations doesn't appear to be in the cards. Time to move on, I'd say.


Perhaps next year's iPad with lower power components will come closer to their needs, or if they've soured on Apple's attempts to bring out the best technology as quickly as it can vice waiting for some utopian day when everything is ready to meet everyone's needs, there are certainly all those other "tablets" swamping the market eager for their dollars.

Apr 17, 2012 9:23 PM in response to Dave Marsh

Re read the whole thread and tooks some suggestions from a couple of others.

Reduced brightness to 65%, closed all not in use apps and... was able to hold even or inconsistently gain about 1-2% per hour but not using the unit in a highly productive manner. Spent too much time being a power manager.

Took it back to apple store and they were able to replicate the issue. Replaced unit and new one is not exhibiting any of the prior charecteristics. Today gained avg of 6-8% per hour while in use and 12-15% on standbye.

Same charger, same cable, same settings and apps running.

Im going to chalk mine up to a sample defect or a combination of the old unit being at the bottom of the "acceptable operating parameters" and my usage being "heavy".

Regardless, new unit is meeting my needs.

Apr 17, 2012 10:03 PM in response to apoc_reg

I found the solution to the charging problem. Now I can use 100% brightness, auto brightness off, and run any app.


http://www.monoprice.com/products/product.asp?c_id=108&cp_id=10843&cs_id=1084304 &p_id=7865&seq=1&format=2


$8.76. 6 foot hard wired cable with a very durable dock connector. 100% plug icon stays on indefinitely now as it should. And this charger is 2A 10W, slightly less than Apple's 2.1A. But it works, Apple's doesn't.


iPad still gets just as hot though which is pathetic and a horrible design flaw on Apple's part, charger or no charger. I shouldn't have to have my iPad be a freakin hand warmer. It makes it totally unpleasant to use unless it's on a stand or laying on something. I can't see how anyone would be okay holding this using 100% brightness. It's extremely uncomfortable. I almost feel like selling it.

Apr 17, 2012 11:42 PM in response to j-picard

Yes, you are missing something. You're missing the fact that the new iPad does not get as bright as the iPhone. Many of us like using the iPad at 100% percent brightness because it's easier to see. I for one would never use the iPad at 50% brightness as it's extremely dark to my eyes. I don't use the iPad in the dark and when the light is on in the room the brightness needs to be up. I use it anywhere between 85 - 100% depending on what I'm doing, but never any less than that. A TV is a horrible comparison since it outputs way more lumens than an iPad. If people didn't use 100% brightness levels they wouldn't exist. They do exist though and the device should function normally at those levels. It makes no sense to me why the processor as well as the backlight heat up to the levels they do. Apple's claim of 95° is ridiculous, and I can confirm Consumer Reports test that it does get up to 116° as tested with an infrared thermometer. In fact, if you leave it lying on a memory foam bed it gets even hotter. Anyone who says they are okay with holding a 116° device that doesn't live in the snow is full of B.S.

iPad 3 charging issues

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