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The new iPad constantly losing cellular data connnection

My new iPad (3rd gen), 4G (AT&T) cannot seem to maintain a cellular data connection. The AT&T signal meter is still there (and shows 3 bars), but the "4G" disappears, and I get a "could not activate the cellular data network" error. I know it's not my location because it happens both at work and at home, and because my iPhone 4S and 1st gen iPad don't have the problem. I have already toggled cellular data on and off, restarted the iPad, reset network settings, and restarted again. No luck. Each time I restart, the connection works for about 30 seconds, and I can check my email, but then it immediately goes out again. Has anyone else had this problem?

iPad, iOS 5.1

Posted on Mar 19, 2012 1:50 PM

606 replies

Parasek

Level 1

0 points

Apr 8, 2012 2:29 PM in response to scholarwilliams

Same problem T-Mobile Germany

Apr 8, 2012 2:36 PM in response to scholarwilliams

Same in gothenburg Sweden. I Can make it connect again by remove the simcard quickly!

It just solves the problem temporarly but its quicker than reboot.

Apr 8, 2012 4:40 PM in response to scholarwilliams

Same problem in Atlanta, Ga. and Edgefield, SC. On AT&T

JaggyNsm

Level 1

0 points

Apr 8, 2012 8:42 PM in response to Lewpirate

I have the identical problem. At least three to four times a day i lose 3g reception. I havevto turn the device off and on again to get it back. Any solution to this..

JaggyNsm

Level 1

0 points

Apr 8, 2012 8:44 PM in response to Burkow

I have the same issue but the display shows that I dont have signal.

tomton

Level 1

10 points

Apr 9, 2012 9:07 AM in response to tomton

Don't know if this may help solving the problem, but I noticed today that my new iPad's cellular usage statistics are fully wrong and inconsistent with the real cellular data usage (as confirmed from my cellular data carrier). I've already opened a new thread about that: https://discussions.apple.com/thread/3864141

Tommy83

Level 1

0 points

Apr 9, 2012 2:47 PM in response to scholarwilliams

iPad 64gb 4g/wifi operatore Tim. Problema rilevato dal primo giorno, comprato in Tim a Mestre. Sostituito oggi all’apple store di Bologna ( dopo l’appuntamento con il genius e’ stata l’unica soluzione offertami). Arrivato a casa il problema si ripresenta. Prima di cambiare il dispositivo avevo provato a far resettare la SIM e poi a farmela cambiare. Il problema e’ nello switch da 3G ad edge. Le soluzioni sono spegnere e riaccendere, riavviare, estrarre e reinserire la SIM. Non ditemi che sono della stessa partita difettate perché ci sono 25gg e 200km di differenza…c’è qualcosa che non va e finche’ ne parlate come di una possibilità Apple non si muove. Invito chiunque ha un problema a segnalarlo ad Apple e far aprire una segnalazione. L’operatore 3 non avendo edge e’ esente dal problema ma potrebbero averlo gli iPad che le montano, verificate co la SIM di un amico…a 800€ al colpo siam noi che diamo da mangiare ad apple, non il contrario. Non tenetevi un dispositivo che non funziona perché e’ Figo, anche a me piange il cuore ma o me lo sistemano o cosi’ e’ inutilizzabile e non mi interessa…

Reset SIM: nothing

Change SIM: nothing

Reset iPad as new: nothing

Change iPad: nothing

The problem still exist

pareslow

Level 1

0 points

Apr 9, 2012 3:12 PM in response to scholarwilliams

Same problem T-Mobile Poland

Apr 10, 2012 2:42 AM in response to scholarwilliams

Same issue Sonera Finland

Apr 10, 2012 3:38 AM in response to scholarwilliams

Same problem here Singapore. Other local users from different telco are reporting same issue as well.

Heckfy

Level 1

0 points

Apr 10, 2012 5:26 AM in response to solar2015

Same problem in Russia, Moscow. Carrier Megafon-Moscow. New iPad3 64Gb.

Shows full celular scale and 3G. But it cannot connect to inet. I have to turn the device off and on again to get it back working. Switching Airplane mode - doest't help as well.

Tired to restart iPad every 2-3 hours.