3 Replies Latest reply: Apr 7, 2012 5:06 PM by gussay
turnsouth Level 1 Level 1 (0 points)

I am running FaceTime on MacBook which is running Lion 10.7.3.


I can't get FaceTime to connect. I have tried various changes to Firewall settings, logging out and in of FaceTime, checking clock settings and still no joy.


My Wi-fi connection is running fine


I have a 9MB download speed and 0.82MB upload speed


My brother is on a new iPad and can FaceTime other people but when ever we try to FaceTime each other it rings on the device and tries to connect, but then says "FaceTime failed"


PLease please please help

MacBook, Mac OS X (10.7.3)
  • navno1twidget Level 1 Level 1 (0 points)

    I am having the same problem on my MacBook Pro 13" with Snow Leopard. Everything was working fine until about a week ago. I am able to FaceTime from my iPod touch and iPad but not from the MacBook. Have the exact symptoms that turnsouth is having. Anyone have any ideas?

  • gussay Level 1 Level 1 (0 points)

    I also have this problem.

    The facetime on my mac book pro with lion 10.7.3 will not successfully accept or start a facetime call.

    I keep getting connecting... then "Facetime Failed".

  • gussay Level 1 Level 1 (0 points)

    This solved my problem...


    I took some advice to add a new (unregistered with apple) email address to my facetime account.

    I did this and was asked to login with my registered email and password.

    I then got the dreaded

    "The server encountered an error procssing registeration, please try again later " issue that so many others were getting.


    I then folowed this thread which solved the problem.




    basically I had to comment out some extra server rows I had in my host file. Then a restart was required.


    in case you don't know, here's how to edit hosts file in lion