Hi Guys!
I've submit a new application to app store, but after upload the file a Missing Screenshot failure message was sent to me. After upload the screenshots my application is in the same status. How I can solve the problem?
iPhone 4, iOS 5.1
> After upload the screenshots my application is in the same status.
How long have you waited...
After the error message I sent the screenshot in 5 minutes about. But the application is in the same status from 24 hours about.
What did the message say, exactly?
Missing Localized Screenshots
You said "After upload the screenshots my application is in the same status. "
What is the status now? Waiting for upload? Waiting for review? ...?
@K T
The status is Missing Screenshots from yesterday and not change. What can I do?
It doesn't make sense that it wouldn't change...
Did you try adding the screenshots more than once?
You may need to contact Apple and ask them if the process is stuck...
<www.apple.com/itunes/go/itunesconnect/contactus>
iTunes Connect Support <itunesconnect@apple.com>
Yes I try to add the screenshots two times but nothing...I send an email for ask about the problem. Thank you for your help.
Good luck
I am also having the same issue. I have sent in a support request. I am wondering how the issue turned out for you? Was there something you had to do?
I'm having the same issue as well. We've entered four screenshots into our application's metadata on the itunesconnect site, but it's still saying we're missing localized screenshots.
This is the error https://skitch.com/glytch/8qx7j/fullscreen-3
If i scroll down on that page all the screenshots are there. And we've re-submitted the screenshots multiple times. This wasn't happening just a week ago.
Same here. Just uploaded a new version of my app and getting a "Missing Screenshot" error. Clicking on the error generates a popup that states "Missing Localized Screenshots English". I've never had this problem before and made no changes to my profile other than uploading a new version.
I had the same problem, if your app is universal you need to upload screenshots for iPad as well. I removed the binary, changed the app to be iPhone only and then submitted it again, the status now is Waiting for Review.
Thanks! That did it. In my case I made our binary iPad only but the net effect was the same.
missing screenshot
