Apple TV Drops from Home Sharing

I am having issues with my Apple TV 2 dropping from Home Sharing after roughly 5 minutes of usage. I currently have the latest updates installed for iTunes, Apple TV and my time capsule router. I've done a hard reset on the router, my modem, turned off home sharing and turned off Wi-Fi sync. I've also turned off home sharing on the Apple TV, reset all my computers (two MacBooks and a MacBook Pro all running 10.6.8) and then restarted everything. The system works for roughly five minutes, but then the problem starts up again. The system used to work fine, but I've done a few things recently that may have started the problem, such as installing the newest version of Apple TV, installed iOS five on my phone and purchased two new iPads. I feel confident that the Apple TV is the issue, because the same thing occurs with all three of my computers and airplay and mirroring does not work with my iPhone or iPad's.


I've search the forums for other fixes, but haven't come across anything that seems to work. Does anyone have any other suggestions on how to solve this problem?


Thanks,

Ryan

Posted on Mar 21, 2012 5:49 PM

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201 replies

Jul 15, 2012 5:29 PM in response to Ryan Samoheyl

I'm getting pretty fed up with Apple products and services and alleged integration not working as they should. I am constantly trying to get Home Sharing to stay connected or heck, even recognized. I have no idea what to do beyond turning off HS, turning it back on; shutting down iTunes, opening it back up; turing of HS on ATV, turning it back on - or any combination thereof. And then AirPlay will just disappear now and then as well. Ridiculous. Absolutely ridiculous.

Jul 16, 2012 2:00 PM in response to Ryan Samoheyl

Would like to add some comment


I have had the problem of ATV (2nd) dropping connection to Home share and have been very frustrated to be told it was going to cost me to open an incident to maybe or maybe not fix it.


anyway I looked further and then stubbled across an answer, I simply changed the channel to 2 that my broadband router uses and I have watched 4 movies without interuption and listened to music all day and still no drops, am not saying it is the answer in total but certainluy worked for me.


Stephen

Jul 16, 2012 2:52 PM in response to Kev Bate

My router was an airport extreme. The setting is available on the "Network Options" Settings found under the "Network" tab.


If you have another brand of router you'll have to consult the router's documentation. The router's ip address is usually the default of 192.168.0.1.


Hope this helps.


Additionally, Both my AppleTV and my Home Sharing Mac were on the wired (as opposed to the wireless) network.

Jul 18, 2012 9:55 AM in response to Ippsy

Ippsy,


Just spent 30 mins with the online BT support and we managed to change channel on my router. Great.


Turn on ATV and watched a TV programme without hiccup. I was getting excited. But half way thru the second prog it dropped.


So I confirm that your suggested work around did not work for me. Taking the ATV back to Apple in Cardiff tomorrow to insist that they return my money for the piece of sh*t. It makes me very sad that an Apple product is so bad. Not that happy with Lion either. I have had a first gen ATV for 4 years and never a days problem.


Cheers


Kev

Jul 18, 2012 10:34 AM in response to Ryan Samoheyl

I subsequently had the ATV fail to connect with DHCP lease time set at one week.


That worked for a day or so and then failed. I now have set network settings on my server to be DHCP with manual ip address. We'll see how long that works.


Again, I am serving from a Mac Mini to the ATV with both connected to the wired network.


I believe the problem is DHCP related but I can't see how at the moment.


If this fails, I'll try mucking with the network settings on the ATV.

Jul 22, 2012 5:46 PM in response to johnfrombenlomond

Hey guys, just wanted to say, that a few months ago I was experiencing the same technical issues with apple tv - it was awesome when it worked but that was not that often. Then future shop suggested that I buy an airport extreme - and voila. No more issues with apple tv. Of course, I still can't get that darn airplay to work. Oh, I should also add, the buffering process is a breeze.

Jul 25, 2012 2:05 AM in response to nothingoriginal55

Hi 55,


So, just to be 100% clear on this, since you have been using the Airport Extreme you have not experienced Home Share switching-off/dropping when streaming from your iTunes library to ATV?


It means me splashing out big bucks to buy a new ATV and an Airport Extreme in the hope that it works (I returned the ATV when I couldn't get it to work).


So you connect the Airport Extreme to the modem, right? And are these items in the same room as your ATV? I'd be interested to hear about your configuration. At the moment my modem has to be in a different room but that will change later this year following some renovations we are planning.


Cheers


Kev Bate

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Apple TV Drops from Home Sharing

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