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Mail app shows 3 unread emails when there isn't.

Both the badge on the app icon and the app itself on my 3rd gen iPad says my gmail account has 3 unread emails. I've checked multiple times, and I can find none unread. When I look at the account on both my desktop and my iPhone, they register none unread.


When I delete the account on my iPad, the badge goes away and everything is fine. But when I add that one account back, it reads 3 unread again. Any idea what's going on?

iPad (3rd generation) Wi-Fi, iOS 5.1

Posted on Mar 25, 2012 2:01 PM

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Question marked as Best reply

Posted on Mar 10, 2017 12:00 PM

I had this problem as well, go to settings and just turn off mail, do not delete!

open mail, do not go through setting up again. Close mail.

go back to settings turn on mail, open mail.

Make sure you have "unread mailbox" and any unread mail should be in that box.

I Found an old KijjijI alert there...

good luck...

150 replies

Oct 12, 2012 11:50 AM in response to atyree

I had this problem with an exchange account. I found this solution on lifehacker, and it worked!


http://lifehacker.com/5916375/how-to-mark-all-emails-as-read-on-your-iphone-with -one-simple-trick


As a note, I used this trick to mark ALL of my email as "unread" and then used it again to mark all as "read." The offending email was fixed.


Someone else in this forum mentioned it, too. Seriously. This was waaay easier than going through a hundred hurdles trying to find that one supposedly "unread" email.

Oct 27, 2012 3:37 PM in response to atyree

I have had the same problem.

This fixed it for me.


Go to settings>mail, contacts and calendars

Go to whichever account is having the problem.

Turn mail off then on again.


Fixes it for me with iPhone 4 with most recent iOS 6.

I found that this issue comes from searching for an email and the random unread messages appear even when I have no unread messages.

Hope this helps some people.

Nov 13, 2012 11:35 AM in response to atyree

I tried all of the above but in my case they didn't fix it. I have a few different email accounts coming in to my iPad, what worked for me was going to email settings and changing Mail Days to Sync on my Gmail address (which was the one showing as having an unread address) to No Limit. Then switching it back. For some reason this worked. Hope it may help someone.

Dec 8, 2012 8:14 PM in response to atyree

I recently had this issue with an exchange email account. Restarting the iPhone or switching the mail account off/on did not help. There were no unread emails as confirmed by the OS X Mail program. Finally, I logged into the Outlook web application and filtered the inbox according to unread emails. There was nothing in the list (no unread emails) but this immediately cured the unread email badge on the iPhone. Some funny business between exchange and iOS. YMMV.

Dec 9, 2012 12:15 AM in response to atyree

Same thing happened to me, only on my ipad though. My iphone, imac, and macbook all showed no unread emails.

I went to problem gmail account via Safari and the google site and made sure that all emails were marked as 'read'.

Then, on my ipad, I went to Settings > Mail, Contact, Calendars > on the problem mail account, I turned off mail.

Then I turned off the ipad, turned it back on, went back to Settings > Mail, Contact, Calendars > on the problem account, I turned mail back on.

Voilà, no more indication that there were unread emails in macmail.

Dec 21, 2012 2:32 AM in response to Daan Swakman

I had this issue but with 47 emails. Here is what I did.

  1. Went into my email client (Outlook for Mac 2011) and marked everything in my inbox as unread. I waited a few minutes until my iPhone showed that all emails in my inbox were unread. I then went back into my email client and marked everything as read. I was pleased to find that I know only have 1 mystery unread email on my iPhone which reminded me of the song about the monkeys falling out of the bed.
  2. To get rid of the last one mystery unread email, I went into my iPhone settings and changed the days of emails from "No Limit" to "1 Day" and went back into my emails. I then changed the settings back to "No Limit" and found the one mystery email in my inbox so I deleted it.

Hope this helps.

Mail app shows 3 unread emails when there isn't.

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