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Level 1

25 points

Mail app shows 3 unread emails when there isn't.

Both the badge on the app icon and the app itself on my 3rd gen iPad says my gmail account has 3 unread emails. I've checked multiple times, and I can find none unread. When I look at the account on both my desktop and my iPhone, they register none unread.

When I delete the account on my iPad, the badge goes away and everything is fine. But when I add that one account back, it reads 3 unread again. Any idea what's going on?

iPad (3rd generation) Wi-Fi, iOS 5.1

Posted on Mar 25, 2012 2:01 PM

Best reply

eddYfromNelly

Level 1

8 points

Posted on Mar 10, 2017 12:00 PM

I had this problem as well, go to settings and just turn off mail, do not delete!

open mail, do not go through setting up again. Close mail.

go back to settings turn on mail, open mail.

Make sure you have "unread mailbox" and any unread mail should be in that box.

I Found an old KijjijI alert there...

good luck...

View in context

150 replies

NoOnEx

Level 1

4 points

May 13, 2016 6:34 AM in response to dbutler85

This worked for me. You have saved my sanity.

mamaia

Level 1

18 points

May 16, 2016 8:04 AM in response to shaarp

TThis worked for me!!!

shber15

Level 1

4 points

May 22, 2016 1:55 PM in response to MADevlin

Oh you absolute ledge!! Thank you!

May 27, 2016 11:19 PM in response to shaarp

Thank you, very helpful

Lento91

Level 1

4 points

Jun 3, 2016 8:37 AM in response to atyree

Mine was showing as 1 unread - just went into the inbox on my iphone, clicked 'edit' and then 'mark all as unread'. Then went back in and did the same thing but then marked all as 'read'. This then cleared it straight away!

Jul 18, 2016 10:10 AM in response to atyree

I had 2 emails that wouldn't go away. Here's the fix: go to email icon app, select the troubling email, click edit (top right corner), at the bottom click mark all, and mark as all read. Viola it's fixed. You welcome.

Jul 29, 2016 5:55 PM in response to atyree

************************************

EASY way to fix this ....

Its called 'Ghost mail'

-GO to settings

-tap MAIL

-Tap your email Account (eg: lisa@hotmail.com)

-Tap DELETE ACCOUNT

now...

-Get out of settings

-GO to the mail app/icon

-select the type of email u have (eg: outlook)

-now enter your email & password

The ghost email will now be gone !!

figured it out in my own and this ghost stuff happens alot with me

Hope it helped xx

Aug 8, 2016 3:41 AM in response to MADevlin

I just switched my email off, powered my phone down and back on again, turned my email back on and the ghost messages went away.

Sep 12, 2016 8:44 AM in response to atyree

So I have found an actual fix for this issue. All you have to do is go to Settings, Select Mail, Contacts, Calendars, and turn off Mail. Power Cycle the iDevice then go to settings again and turn Mail back on. This method worked just fine for me after trying everything I read in this thread. I hope this helps!

Sep 14, 2016 12:55 PM in response to mathchique

Perfect solution. I was turning it off and then on like the other posters suggested but your suggestion to turn phone off and on again finally worked.

Thank you!