iPod stuck in Disk Mode(Restart won't work)

I know, you have tried a Restart and the 5Rs, but can you try the Hard Reset, as below disconnected from the PC.

1. After charging till full charge, at least 2 hours (preferably 4 hours)
2. Toggle the Hold switch, make sure you dont see the red mark when you do the next step
3. Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
4. Then release the buttons
5. Select your preferred language.

Here is the Apple support Article on the 5Rs

http://www.apple.com/support/ipod/five_rs/classic/

Good Luck!

Did you see the Apple Logo, when you do the Hard Reset?

Can you connect to iTunes and Restore the iPod, (this will erase all the music,data) so back up you important files, to the PC.

The Restore will update your iPod firmware, which I believe is somehow corrupted as it cannot finish the Reset sequence.

Good Luck!

Sorry, but is the last image you see on your iPod (the tick sign),

the above sequence is for DiskMode. for Reset you dont shift you finger to the pause button.

If it is busy, you may have to exit iTunes and delete this file, in the iTunes media folder, (Are you using Windows or Mac?)

iPod.plist

Or find some file that have an extension .plist in the iTunes media folder.

After deleting tghe file iTunes will recreate it, so that it is a fresh iTunes session.

If you mean this sign

It is not Disk Mode, it just tell you not to disconnect the iPod, before you eject from iTunes.

So to confirm, please eject the iPod from iTunes, wait for a minute, till this sign disappear and the OK to disconnect sign comes ON.

Then unplug the iPod from the PC, and you should get the music menu on the iPod screen.

Forget about the plist. for the moment

Ok now that it is disconnected, try the Hard Reset above. Hopefully you have charged it for at least 2 hours.

If you cant get the music menu after the Reset bring it in to the Apple store, they will understand your problem better.

Does the iPod has any screeching or scratching noise, when the OK sign comes ON?

Have a nice day!

No, we have not gone in a circle, we have gone from Disk Mode to Restoring the iPod.

But the Genius at Apple Store will be able to communicate with you better.

Good Luck!

thanks it works well