Hardcover Book Print Quality = Very Poor!

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Level 1

119 points

Hardcover Book Print Quality = Very Poor!

In the past with iPhoto 4 & 5, I have ordered and recieved hardcover books of very high print quality. I have just recieved my first hardcover book using iPhoto 6.01, and the print quality is down right poor and unacceptable. My high resolution shots all look extremely grainy and "poster-ized". The contrast on most shots is all out of sorts. I have read other posts regarding local printing of books (using your home printer, etc.) and people are sayint the same things. It looks like v.6 has some output problems which Apple must resolve. Until then, no more books for me (But how will we know when this issue is fixed?? Wait a while, take our chances, and order another one?).

STEVE

iMac 20" Intel, Mac OS X (10.4.4), iMac 20" Intel Core Duo

Posted on Feb 28, 2006 7:19 AM

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Answer 1

Mar 1, 2006 8:17 AM in response to Steve Addy

I'm pushing Apple to provide full printing specs on the books, using some enterprise-level contacts to try to get around the lack of response from the official consumer support channel. I have an open ticket with the print services support people as well. I'll post info here in the "Photo book quality" topic:
http://discussions.apple.com/thread.jspa?threadID=313677&tstart=15
if and when I get answers.

Meanwhile, you might want to consider asking for a refund. Others have had success doing so.

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Answer 2

Steve Addy Author

Level 1

119 points

Mar 1, 2006 7:22 PM in response to Phil Brown2

I requested a refund yesterday...I hope they comply with my request. This book ain't worth it!

STEVE

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Answer 3

Steve Addy Author

Level 1

119 points

Mar 1, 2006 7:30 PM in response to Phil Brown2

There is no phone # for iPhoto print services and Apple does a good job of burying the iPhoto support web page. If you want a refund for a poor quality book, go here and use the form at the bottom of the page. Drop down the menu there and select PRODUCT RETURNS AND REFUNDS. Then cross your fingers and wait for a response.

http://www.apple.com/support/iphoto/customerservice/orderbooks/

STEVE

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