MacBook Air 13" KEYBOARD AND TRACKPAD FAILURE
Hi. I purchased a close out 13 inch MacBook Air from Tekserve in NYC for a friend in Europe, and she is reporting serious issues with her keyboard and trackpad (i.e. neither of them works). She has tried rebooting a number of times. The specs of the machine are as follows. 13.3"/ 1.86 GHz Intel Core 2 Duo/ 2GB/ 128 GB Flash. I am looking to know if anyone has had this issue and if they know how to solve it. I am not sure which OS she is using, but the laptop was purchased Feb 2012 so I am imaging LION. I have not yet UG'ed to Lion so I am not aware of any issues myself. Thank you so much in advance. Alex
MacBook Air, keyboard/track pad failure