Mysterious nightly Data Usage charges ?
I'm now very curious. Has anyone at all managed to get a STRAIGHT answer regarding the mystery Data Usage charges when their iPhone goes into sleep mode or through the night when then are not even using their phone ?
I've just posted this to the Apple Facebook page and am now determined to get an answer to this. If this is unncessary charging for data that is caused by a phone setup or programming or by AT&T charging for WiFi when they should not be, then we the customers need answers and resolutions and to stop having these charges showing up when they do not need to be. Ever.
Posted to the Apple FB page today:
I have a good question for Apple I'd like an even better answer for. For all of us using an iPhone.
I have noticed since updating my iPhone 3GS with one of your patches in February, that my Data Usage has now steadily climbed to the point it's taking my Usage Limits on AT&T beyond what they were originally fine set at. This has now had to be increased thanks to the phone switching from WiFi to 3G during it's sleep mode and to be honest, this seems downright ridiculous. This has already cost us an extra $30 in one month to keep the Data Usage going and now to increase the limits all based on this phone switching to 3G.
My phone has gone from being well within it's limits to well over those limits as it's running approximately +70Mb of data nightly now. Why when prior to these latest updates it was still only running through the WiFi connection even through the night.
I have checked with many sources of information and they all report that the iPhones switch from WiFi to 3G shortly after the phone is placed into sleep mode.
I would like an actual answer please based on technical and factual information. Not hear-say. Why do the phones now switch to 3G when they are in sleep mode as this not only still drains the battery but adds to the data costs whenever the phone switches over.
Are we expected to have to manually keep switching our phones network connections over so 3G is only used when we are not near a WiFi connection or is this something Apple are going to fix and fast, or are we the customers to start placing claims for the extra expenses against Apple for this ridiculous and seemingly unnecessary change ?
Why is this happening and what are Apple going to do to resolve this issue ?
iPhone 3GS, iOS 5.1