Previous 1 2 3 4 5 6 Next 85 Replies Latest reply: Sep 20, 2015 12:03 PM by puttytat_2 Go to original post
  • donnacarp Level 1 Level 1 (0 points)

    Well, I started this thread and after Apple's replacing my Air twice, I gave up and forked up the extra money and got a MacBook Retina Display. I just got tired of going to the Apple store. If you decide to do that, however, I'd suggest you deal with your local store. I tried the online route and I got much better service in person. You'll get credit for the Applecare as well, if you have it. I can't believe they still haven't fixed this problem. I'd really like to have an 11" Air, it was exactly the right size for me with my traveling so much.

  • Nipje Level 1 Level 1 (0 points)

    I had the same issues and got my laptop replaced several times. As a last try i stopped using Google Chrome and this solved the issue. Not using Chrome results in a perfectly fine working MacBook Air for me

  • Lilees Level 1 Level 1 (0 points)

    I have purchased 2 macbook airs in 2011 for my office. No problem with either of these ever. Then I bought one in August 2013. It has intermittent blackout problems similar to yours. I noticed that some people say it happens on Chrome. I never use Chrome, only Safari.

    I've just been putting up with it. Now I think I'll take it in to Apple. Gr-r-r-r-r. Seriously, we don't pay Apple prices to have these issues.

  • cecygarcia23 Level 1 Level 1 (0 points)

    I just bought a macbook air for college and I'm having the exact same problem, I sometimes click the "esc" button and wait a few seconds and it'll restart in no matter of time.. anyways, I've never had this problem with my macbook pro which I've had for years

  • marianela Level 1 Level 1 (0 points)

    Well, I have a Mac Book Pro and it worked great for the first three years. Then last year it started to black out. I have tried everything, I mean everything, and it always black out after watching any vid, or working with graphics, or even just typing. It has being a real nightmare. I gather, I am gonna have to give up on Apple. Very sad, but this really ruins it for many of us and many things and the only option is Linux, cause windows is another real mess.

  • Littlerae57 Level 1 Level 1 (0 points)

    I'm having the same problem and I understand where you are coming from with the whole magnet thing, but if that's the case, why do they sell macbook air cases at the Apple Store with magnetic closures?.... Why are they selling me something that ruins my computer?

  • higgiaj Level 1 Level 1 (0 points)

    This is crazy, I replaced by 2006 Mac with the macbook Air. It goes black and I was surprised to see how many of you are experiencing the same thing. I will take it to the apple store now. I may decide to replace it since it will most likely not be fixed.

  • julia1960 Level 1 Level 1 (0 points)

    Mac store quickly solved my problem - I had to reinstall operating system and hardware, but it never happened again.  Considering how many of these computers are sold, the number of people having problems is not significant.  it can probably be fixed.  I love my macbok.

  • zeitlerd Level 1 Level 1 (0 points)

    Thanks! Had this problem on my MBA. It was an ID magnet about 4" away from the screen!

  • Gixxer6t Level 1 Level 1 (0 points)

    Did anyone that is experiencing the problem did a restore from another Mac? I am experiencing the same problem, never had this happen before on any of my Mac's, but it started with this new Air 2014, and this is the only one I have actually used the "Restore from other Mac" option...



  • puttytat_2 Level 1 Level 1 (0 points)

    i had the same problem with my Mac Air and after searching here, i realised that i have a case snugg and it has a magnetic flap close and i use my computer on it, that magnet somehow activates i think sleep mode on my mac then screen goes black and when i tilt the screen or move the computer around it comes back. So i would suggest check if you have any magnetic case or something magnetic under the mac.

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