Previous 1 2 3 Next 107 Replies Latest reply: Feb 7, 2015 7:00 PM by pamelafromoakland
JessicaLegere Level 1 Level 1 (0 points)

I have a big problem with my Ipad 2, since the last week i can't see anything on my screen? It doesn't fall or anything so I don't know what happen, do you already have this problem? When I press the power buttom or the menu bottom, the only thing I saw it's my screen it's kind of illuminated but it's all black.

I tried to restore it with no sucess, when I plugged it on my laptop i can saw that my Ipad respond and i can heard the sound on my ipad when i plugged it to my laptop, I can sync it but I can't see anything on my screen either. If you already got a similar problem, please give me suggestions or anything, I don't know what to do with it anymore .

 

Thank you!!!!


iPad 2
  • HuskieN Level 3 Level 3 (980 points)

    Even though you already tried to restore it, try resetting your device by holding down both the home and lock buttons for ~10 seconds or until the device restarts, ignoring the power slider.

     

    You may have to take it into an Apple Retail Store and get them to replace the screen, if you are still under warranty(1 year comes free) for a low price or even free.

  • Diavonex Level 9 Level 9 (66,435 points)

    Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

  • JessicaLegere Level 1 Level 1 (0 points)

    I can't see anything, I tried it a lot of times with no sucess, I can't see anything at all. When I pressed the home buttom or the other buttom I can see a little yellow colour coming on the side of my screen. I read about some case like this and they said it was the glue the companie used to put the piece in place that not have time to dry ?  It is possible that could be this thing happenned to my ipad ?

  • Diavonex Level 9 Level 9 (66,435 points)

    1. You must press the Sleep and Home button together

     

    2. For about 10 seconds until you see the Apple logo

  • JessicaLegere Level 1 Level 1 (0 points)

    It doesn't work! :s   don't know what to do anymore

  • Diavonex Level 9 Level 9 (66,435 points)

    Bring it to your nearest Apple shop and let them look at it.

  • JessicaLegere Level 1 Level 1 (0 points)

    We don't have any Apple shop where I am. I am living in New Brunswick, Canada. The only way would be to mall it to another country or something like that. My friend already mall her Ipod touch and it doesn't come back, she never saw her ipod touch again. I'm afraid about the cost of this kind of death screen.

  • HuskieN Level 3 Level 3 (980 points)

    Call AppleCare and see what they can do, your friend could have gotten it back or gotten a new one if they informed it was lost, I'm sure.

     

    You could try the following link, although I'm not sure if it'd work in Canada.

     

    www.techrestore.com

  • Felishamartin89 Level 1 Level 1 (0 points)

    I am having the same issue, When I plugged it into my computer it said its locked with a passcode and coan't turn on.

     

    I keep pushing home and power at the same tiem and its not working

  • HuskieN Level 3 Level 3 (980 points)

    Not the same issue at all. Plug it in to iTunes and restore it to factory settings.

  • JessicaLegere Level 1 Level 1 (0 points)

    It's been a while and everything I try doesn't work :s  I already got problem with apple stuff like my Ipod and since the time my Ipad got a problem I don't trust this product now. I read a lot of forum about problems on Ipad and I was not impressed to see that a lot of Ipad are crap and shut down like this with no way to repair it.

  • JohnofScott Level 1 Level 1 (0 points)

    Ok, I've had this exact problem a few times now.  The problem is you probably dropped it or set it down too hard and something came loose.  This may sound crazy, but dropping it again has worked for me on three different occasions.  Try to drop it at the original angle it was dropped the first time.  Don't do it so hard that it breaks, but just a one or two foot drop on to a carpeted floor.  Each time I've gotten the black screen of death has been about 3-4 months apart.

     

    Do this at your own risk.

  • SwedishPatrick Level 1 Level 1 (0 points)

    Omg, I thought your suggestion was just plain stupid. To tell the truth, you just fixed my problem !

    Your method was to be proven the best one yet. No factory reset or anything else... Just hit it quite hard

    I just kneed it and it got turned back on again !

    Thanks a lot !

  • slimpip33 Level 1 Level 1 (0 points)

    YOU SAVED MY IPAD!!! dropping it 1-2 feet on a carpeted floor was not bad after all. I thought we need to buy a new one but your suggestion helped us save money. Thank you so much! Hope this will help others too.

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