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iphone 4S won't play voicemail messages

I can see voicemail messages in the list on my iPhone 4S, but when I press the play button, nothing happens. What should I do?

iPhone 4S, iOS 5.1

Posted on Mar 29, 2012 10:55 AM

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Posted on Mar 29, 2012 1:18 PM

try a reset, hold down the home/power button together until you see the apple logo and then release, then wait for you phone to boot back up. See if that helps.

29 replies

Aug 23, 2012 2:24 PM in response to wrbiphone

This works, forget about resetting your phone, which I did and voicemail disappeared.


Call your I-phone number, yes, your own phone number. It comes up with a message to retreive your messages and to insert your security password or pin number. i set up a multi digit code. dialed the code in and the message played. easy pezie....:)


It would help if Siri could answer basic help questions, totally useless with respect to phone operation questions

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Feb 13, 2013 3:36 PM in response to wrbiphone

Just came across this, and have yet another solution to try.

I have this problem periodically with my iPhone 4 (not 4S), on Verizon, as well. Sometimes rebooting or resettting the phone worked, but the problem kept coming back.

What worked for me to get the visual voicemail working consistently (thus far) was to first manually check my voicemail thru Verizon- ie, call in to my own phone number, enter my PIN, and listen to voicemail, where i discovered two things: 1) that there were nearly two dozen voicemails that i had deleted from my phone, but were still on Verizon's system, 2) and that there were some old voicemails showing on my phone that were NOT on Verizon's system. I used the Verizon call system commands to delete all the old ones from Verizon's system, and the phone commands to delete the old ones from my phone, powered down my phone and powered it up again, and -thus far- visual voicemail seems to be working again, and i was able to listen to two newer messages that previously would not play at all (even with the Deleted Messages tip above)


I'm wondering if part of the problem is with how Visual Voicemail interfaces with the wireless providers own voicemail systems, and what happens when either or both happens to glitch. Deleting all the rogue/orphaned voicemails on both systems worked for me. Thus far....

Apr 10, 2014 7:08 PM in response to DodgerDolittle

Hey Guys,


I just switched from Android to Apple and I admit: I MADE A BIG MISTAKE 😟


My phone4s is brand new but the battery is %50 weaker than my ex- HTC incredile S! I can't increase its memory, and I miss all those cool free android apps. The charger wire is also too short ( apple is saving $ by cutting wires?!!! aren't its products enough overpriced already?)


As much as I love my macbook air, I hate my IPhone.


For the voice message issue, I added Fido (my career) voicemail number to my favourits and everytime I just dial that. Here is a list of fido provincial voicemail numbers:


Voicemail Retrieval/Deposit Numbers


Before February 16, 2009

As of February 16, 2009

As of December 9, 2009

As of September 19, 2013

Alberta, Saskatchewan, Manitoba

+1 403 714-1123

+1 403 401-2089

+1 403 401-2089

+1 778 317-6408

British Columbia

+1 604 618-1123

+1 778 317-5607

+1 778 317-5607

+1 778 317-6408

Quebec, Maritimes, Ottawa

+1 514 992-1123

+1 514 583-8210

+1 514 583-8210

+1 514 583-7548

Ontario (except Ottawa)

+1 416 822-1123

+1 647 839-6134

+1 647 997-1131

+1 647 839-9169


iPhone Visual Voicemail Retrieval/Deposit Numbers

All

+1 647 839-6178



Cheers.

May 31, 2014 3:21 PM in response to wrbiphone

I was having the exact same issue. I received a voicemail that would not play. I'm happy to report that the manual restart of my iPhone fixed the problem (for now). This is the first time it has happened, and I've had my iPhone 4S for about 2 years now. And thank you all for this thread that helped me know others experienced the same problem. Though it baffles me that this thread was started in 2010, and it's still an issue. My carrier is AT&T, if anyone from Apple ever reads this stuff, and (shudder to think) would do anything to respond to it.

Apr 26, 2016 4:34 PM in response to jonfrommarietta

I Know this is way late and we all have different phones but I've had a 5c and a 6 plus and never a problem with the voicemail till now with my 6s plus. It's doing what you said your 4 s was. I mean sometimes I don't even have a dial pad it's so bad. Usually that's when my vioicemail is near full which is because I can't get to it except to call from a different number to clear it. I had an appointment at the geniius Bar but amazingly enough the last upgrade appeared before it and it seemed to help for a minute, is anyone else having this problem with the 6s plus??

iphone 4S won't play voicemail messages

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