Buying iMac in Turkey - no help

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Buying iMac in Turkey - no help

I am very unhappy and desperate about my new iMac I have bought here in Turkey six months ago. I am a musician and I have bought it to make the music in a profesinal way... This computer, after I bought it, did work only one month properly - since than I have to wait every time I turn it on for about thirty minutes for its start up and than five minutes for every application I want to open, sometimes it does not open them at all. I have tryed the hardwer test I have on CD and it did not find any defect, I did reinstal the system and it was again the same. In the shop I did buy it they do not underestand apple computers - it seems that nobody in Turkey does. They just seel them everywhere but not repaire them. Consultation give you nobody and on these pages you find only telephone numbers and some "self tests", which do not work. I find it a big mistake buying a computer like this. It costs me much time, nerves and the whole work became total ineffective and unpossible. If only I have bought a normal PC I would be able to work and in the case of problem to find a help everywhere. I have not other solution than to send it to the USA or Europe? Or to scrap.

Elen

iMac, Mac OS X (10.7.3)

Posted on Apr 1, 2012 1:09 AM

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Answer 1

Apr 1, 2012 2:00 AM in response to Elen Calima

Hi ...

wait every time I turn it on for about thirty minutes for its start up and than five minutes for every application I want to open, sometimes it does not open them at al

Try disabling the Lion resume feature ..

Open System Preferences > General

Deselect: Restore windows when quitting and re-opening apps

Now open System Preferences > Users & Groups then select the Login Items tab. Delete any items you have setup to launch when you startup your iMac. Restart your Mac.

And check to see how much free space there is on the startup disk. Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space

I did reinstal the system and it was again the same.

You did this using Lion Recovery ??

If you installed anti virus software, that willl definitely slow the system down.

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Answer 2

Elen Calima Author

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Apr 1, 2012 11:08 AM in response to Carolyn Samit

Hi,

I did not find in System preferences what you wrote: General or Users and Groups...

Maybe I have another kind of iMac - (MAC OSX ver 10.6.8). In system pref. I have only:

Personal: appearence,desktop, Dock, Expose and Spaces, Languages, Security

Hardwer: CDs, Displays, Energy, Keyboard, Mouse, Trackpad, Prind

Interner

System: Account, Date, Parental control, Software update, Speech, Start Disk, Time m., Universal access.

Have you an idea?

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Answer 3

Apr 1, 2012 11:58 AM in response to Elen Calima

I did not find in System preferences what you wrote: General or Users and Groups...

Maybe I have another kind of iMac - (MAC OSX ver 10.6.8). In system pref. I have only:

Your profile indicates you are running: iMac, Mac OS X (10.7.3)

Personal: appearence,desktop, Dock, Expose and Spaces, Languages, Security

Click the Apple menu icon top left in your screen. From the drop down menu click About This Mac.

Which version does it say?

about my new iMac

Did you purchase this iMac new or used? Because General does not show up in older versions of the Mac OS X.

< Tiger v10.4

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Answer 4

Elen Calima Author

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Apr 2, 2012 12:02 AM in response to Carolyn Samit

I bought it new last year. It is: Mac OS X 10.6.8. The picture "Personal" you send, I have there.

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Answer 5

Apr 2, 2012 4:03 AM in response to Elen Calima

Ok.. so you are running Snow Leopard.

Open System Preferences then select Accounts then select the Login Items tab.

Delete any items you have listed there then restart your Mac.

And how much free space on the startup disk?

Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.

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Answer 6

Elen Calima Author

Level 1

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Apr 2, 2012 9:42 AM in response to Carolyn Samit

I did open it : Login Items tab but there was only iTunes helper I did delete it and restarted computer but it did not help. Still slow.

On the startup disk I have 420 BG.

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Answer 7

Apr 2, 2012 11:07 AM in response to Elen Calima

Did you install anti virus software ?

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Answer 8

BGreg

Level 6

17,558 points

Apr 2, 2012 1:45 PM in response to Elen Calima

Why are there multiple posts with the same question from OP?

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Answer 9

Apr 2, 2012 2:38 PM in response to BGreg

To anyone replying to the OP. Be aware they have started duplicate topics...

https://discussions.apple.com/thread/3847240?answerId=18021610022#18021610022

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Answer 10

Elen Calima Author

Level 1

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Apr 2, 2012 11:41 PM in response to BGreg

Because I did not know how to delete this topic I made where the system automaticilly wrote me another version of computer than I have. I wil try to delete it anyhow. Any way I am very thankful for your advice. Otherwise I would be here in Turkey doner...

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