Previous 1 12 13 14 15 16 Next 230 Replies Latest reply: Dec 8, 2014 10:08 AM by bradmcconnell Go to original post Branched to a new discussion.
  • yesgoodsir Level 1 (0 points)

    Manually setting the DNS settings on the ATV to a reserved address, and applying the same on my router fixed the problem for me.

  • James Mitchell1 Level 1 (0 points)

      Ya, thats a great fix.   And Apple users say that Windows is buggy?  At least microsoft fixes the bugs.  Apple just ignores them and hopes they go away.

  • James Mitchell1 Level 1 (0 points)

    but my ISP locked me out of the router so that is a no go for me.

  • Simon - Peter Level 1 (20 points)

    I am happy to report that the replacement programme for problematic Apple TVs is still in effect.

     

    I returned my faulty Apple TV today (error code -3906) to Stormfront, an Apple Premium Reseller in the UK, and they confirmed that it was eligible for replacement.

     

    My Apple TV's serial number ended with DRHN and had the relevant alphanumerics in the fourth and fifth positions, not the third and fourth, as stated above.

     

    As per previous posts, the unit could not be swapped in-store; I will have to return to collect the replacement when it arrives.

     

    Staff were excellent and very helpful. Things they asked:

    • Had I run a software update? (Yes - installed via iTunes)
    • Were other devices able to connect? (Yes)

    They then tested the device's ability to connect to wifi in-store; it failed with error code -3906.

     

    Hope this helps someone else!

  • 444zim444 Level 1 (0 points)

    How on earth would you have discovered doing that? What made you think of doing it? That seems like quite an odd thing to just randomly try to fix a problem like this.

  • bradmcconnell Level 1 (0 points)

    Having the same problems since the last few updates. Anyone found a good solution? Really annoying having to reboot the ATV every time I want to watch something from my iTunes library. It used to work 100% of the time.

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