How do you get an audio CD to play on a MacBook Pro?

I've actually looked around the site and see others have had the same problem with their mac, unfortunately I don't have the technical expertise or the time to get stuck into the long winded and confusing steps required to sort this problem. There is no option for me to email an Apple worker and I didn't particularly want to post this here, but it seems it's either this or wait two days to have Apple call me... Not what I want at all.


I have a Macbook Pro 13" late 2011, running OSX 10.7.2, which is two months old and in perfect condition. I upgraded from a Toshiba Satellite which cost me under £300 in 2008 and was excellent when it came to playing CDs... Funnily enough.


After paying £999 on an admittedly fantastic laptop I am rather appalled that such an expensive piece of kit would be incapable of playing audio CDs when iTunes seems to be one of the largest selling points of the Macintosh. I am wondering if this fault is intentional as it may force iTunes users to resort to the iTunes store rather than importing CDs?


I'm not expecting a solution to be posted on this thread, at least not one which I am capable of utilising, this is merely an attempt at venting my frustration over the issue seeing as I can't find an option to email Apple directly.


However if anyone reads this and knows of a solution that doesn't involve buying any extra kit (£999 seems to be enough for something to play CDs) or require in depth know-how then that would be greatly appreciated.


Many thanks.


Byron

MacBook Pro (13-inch Late 2011), Mac OS X (10.7.2)

Posted on Apr 1, 2012 12:57 PM

Reply
15 replies

Apr 2, 2012 2:04 AM in response to OGELTHORPE

Hi, and thanks for getting back to me.


My settings are to open iTunes when an audio CD is inserted and in iTunes my settings are to import it.


With all due respect I'm unwilling to entertain the idea that my drive is faulty, it's only been used a couple of times (plays DVDs perfectly, and I've doubled checked that tonight after the computer failed to recognise audio CDs) and the laptop itself so far has been thoroughly well looked after.


I've looked around the net and there seem to be plenty of people with the same problem as me, it seems unlikely that their machines were all shipped with faulty drives.


From what I understand it seems to be that audio CDs that have the Compact Disc Digital Audio logo printed on the box have no problem playing on a Mac but CDs without that logo will not show up in iTunes or Finder. But going through my collection of CDs none of them seem to have the logo printed on them so perhaps that's an old standard? In which case this issue is a major shortfall of the Macintosh. However my opinion is far from expert and in any case I'm just speculating. The whole issue is confusing and frustrating and I do thank you very much for taking the time to post your help.


Best regards


Byron

Apr 2, 2012 2:22 AM in response to ByronR

Have you tried changing the setting for when an audio CD is inserted to play it rather than import it? Also, have you tried selecting the device in iTunes, highlighting the first track and pressing the play button at the top? If you've set it to import an audio CD when inserted then it won't start playing automatically. Basic stuff, I know, but you hadn't mentioned it so I thought it worth checking that you hadn't overlooked it.

Apr 2, 2012 2:50 AM in response to Zyriab

I just gave that a shot but to no avail unfortunately, I don't believe the problem to be with iTunes but with OSX itself, as audio CDs don't appear in finder at all, let alone iTunes, I'm assuming the problem is entirely in the software as the CDs I'd like to import play fine on my girlfriend's Dell and DVDs play fine on my Mac. I could always just import them on the Dell and transfer them via USB stick but I'd rather not get into that habit as it won't always be available.

Apr 2, 2012 3:00 AM in response to ByronR

I could always just import them on the Dell and transfer them via USB stick but I'd rather not get into that habit as it won't always be available.


You shouldn't have to do that. The MBP is perfectly capable of playing audio CD's and importing them. Go into Finder -> Preferences -> General, and check that it's set to show CDs and DVDs on the desktop. I tend to agree with Ogelthorpe that you may have a faulty optical drive and that a visit to the Apple store is in order. I know you don't think that is the case as it plays DVDs perfectly well, but it may be a laser focusing issue.

Apr 2, 2012 4:12 AM in response to Zyriab

Just tried that as well, was almost kicking myself as it seemed so obvious yet still no luck, I suppose you must be right about the optical drive, I'm not too knowledgeable on how they operate and that seems like a very reasonable explanation considering the symptoms.


I'm currently in the process of downloading OSX 10.7.3, it's looking to take around 4 hours (My internet connection leaves a lot to be desired) so hopefully I might be able to resolve the problem then but my hopes aren't high.


Failing that I'll have to book an appointment at an Apple store next time I'm in the city, (I'm sixty miles from the store you see so unfortunately I can't really just take it in whenever I please) I'm sure in the meantime I'll be able to live with the issue.


Cheers for your suggestions guys 🙂


Byron

Apr 2, 2012 4:22 AM in response to Zyriab

I would try this but I don't actually have a data CD to test the theory with, which does seem strange in this day and age (not having some old thing lying around - recently moved house) but everything on my computer has come from the net, I've literally only used my "superdrive" to watch two DVDs, I'll keep an eye out for anything I can use howeever.

Apr 2, 2012 4:26 AM in response to Zyriab

Oh, and as an after thought, to clarify - if my Mac does recognise a data CD would this be a clear indication that there isn't a problem with the disc drive or is audio read from a CD on a different light frequency (not sure what the proper terminology is) than data? and also, just to clarify again - would a CD containing only MP3 audio count as an audio CD or data CD?


Cheers

Apr 2, 2012 5:02 AM in response to Zyriab

Found a data CD, to my dismay same as with audio CD! Stays in for about twenty seconds, isn't recognised then spat back out again. No blank CDs lying around unfortunately (haven't burnt a CD in about four years thanks to the magical combination of iPods and speaker docks) but as before, will keep an eye out.


About a gig left on the OSX update so if that fails it looks like the genius bar is my only sensible option left, I just hope no course of action leaves me without my mac for a few days (absolutely love the thing,God knows why I didn't switch to Mac years ago) but I suppose sometimes in life you just have to roll with it 🙂

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How do you get an audio CD to play on a MacBook Pro?

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