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apple tv only shows computers and settings

Hi,

Since I updated my Apple TV to the latest OS, it only shows the settings and computers icons. This problem seems VERY common and the only advice Apple seems to have been able to offer does not work.

I've tried home sharing on and off, signing in and out, turning on and off, resetting the unit etc. Nothing seems to work.

Anyone got any suggestions other than 'reset your apple tv'?

AppleTV 2, iOS 5.1

Posted on Apr 2, 2012 1:59 AM

Reply
64 replies

Nov 1, 2016 5:29 PM in response to BrendanfromQLD

I just had the same issue. Racked the forums, tried everything (reset ATV, reset internet, unplugged ATV, factory reset ATV, etc..) and eventually found the solution--for me, at least.


Settings > iTunes Store > Location


Changed it to UK, then changed it back to US, logged back into my apple id. Everything's back to normal.

Thanks to someone somewhere on a forum.

Nov 2, 2016 12:16 AM in response to Aliksandyr

Thank you all for the information. The electrician came to my house, turned off the switch to the area where my modem and router are connected to fix a light and my ATV started to do the problem that everyone is talking about. I did what Aliksandyr said "Settings>iTunes Store>Location"


Changed it to another country, then changed it back to US, logged back into my apple id and everything is back to normal.


Thank you all for the info. and for posting. I was ready to take back the apple tv to the store for them to figure this out.


I am good now.


Thanks.

Nov 2, 2016 12:45 AM in response to BrendanfromQLD

I have done everything everyone else has done since this thread started in the last week....twice ...finally went back and changed my country to one I did not even recognize and the normal screen came up. I do not think this is a valid solution but I am so weary with it, I was determined to keep trying. I am going to keep it that way for now anyway.

apple tv only shows computers and settings

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