I can't login to AppStore

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Level 1

1 points

I can't login to AppStore

Dear iMac users and other AppStore customers,

I just started to run iMac and wanted to download some of free apps from the AppStore (at first).

Unfortunately, I can't login,because it requires my Credit Card data (I have 5 different kinds of them: MasterCards, Visas..both debit and credit). I type in my data (Card number, Name, Surname etc.) but it always says there's some mistake with my Card data, though I correctly type all the letters and digits.

So that, I can't download even free apps from the Store.

What can be the problem?

Does anyone know?

iMac, Mac OS X (10.7.3), iMac Intel Core i5 3.1 GHz 27"

Posted on Apr 3, 2012 7:37 AM

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Answer 1

rkaufmann87

Level 10

141,222 points

Apr 3, 2012 7:59 AM in response to AlexakaRosco

If your machine is less than 90 days old call AppleCare, you have 90 days of free AppleCare telephone support so please use it. If you have already purchased AppleCare (a very wise move!!) you have 3 years of phone support and have extended the warranty from 1 to 3 years. You can locate the phone number in your owners manual.

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