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Main @mac.com email address not working

Hi


I have a number of email accounts. Including two name@mac.com accounts. My main @mac.com account has stopped working. i.e. it cannot retrive mail. The other @mac.com account is working just fine. The mail is there - if I look on the iCloud server page. But it will not download. I get the constant password incorrect message. Had this before (haven't we all) usually a quit and restart mail clears it. But this time no. This is also on two machines, my MacBook Pro and my iMac. Both running 10.7.3


I've deleted the password in accounts section - and re-entered it. No joy!

I've gone to iCloud and logged in with that password - so its correct

I've gone to Apple ID and confirmed that this is my password. So its correct.


Now I'm stuck. It just refuses to download my mail for that account. All other accounts are downloading just fine.


Any ideas of what I can do to try and clear this? Or what might be causing this. Started a couple of days ago.


Paul

Posted on Apr 4, 2012 12:56 AM

Reply
30 replies

Nov 16, 2012 3:04 PM in response to SaraSM

No need to apologize for anything. It's just conversation.


For your husband's account, that's pretty much how mine is. The only difference is I had an alias to the .me account before and it also picked up an iCloud alias.


If you make any changes to your's, do it at the iCloud.com website where it will be easier to see what you have. iCloud doesn't have sub accounts like ATT where you can have seperate login and passwords and aliases to those accounts. iCloud is really one main account that can have 3 aliases, one login, and all in the same inbox. I really never got the fact that they would show more than one address as the main account because they all use the same login just as the aliases do. I would prefer if they would let you choose the one for the main and the rest as aliases where I could delete the ones I didn't want. I just soon see them get rid of the other domain names and just use one.

As I said, if you can create another seperate Apple ID with a seperate login, then you can have a second actual account if you need one.


Anyway, glad to see you are making progress.

Nov 19, 2012 5:01 AM in response to Csound1

At the Website:


True, you can set a default sending address in the Composing tab. And you can deselect any you wish to not send from in that same tab. But you will still recieve mail from all accounts.


In the Accounts tab, you can't disable a main account listed under the iCloud icon. But the alias accounts in the list can be disabled or deleted in the list. It will disable ordelete both the .me & .icloud addresses for that alias.



Here is one way to test an address if you are unsure of what is being treated as an alias. You can't log into your apple account (such as the iCloud website) with an alias, but you can use any considered as a main account address like .me or .icloud.

So, if you have 4 address listed under the icloud icon in the accounts list (.mac & .me + icloud for each), then you should be able to log into the account with any of those addresses.

Nov 18, 2013 8:21 PM in response to Csound1

I've done this. I can reset for my Apple ID, that uses an aol.com email address to send the request to.


HOWEVER, THIS WHOLE iCLOUD ******** HAS AN @mac.com ADDRESS AND I CAN'T SIGN IN.


How do I convert the iCloud to my @aol.com OR how to I find out how to get the @mac.com password associated with iCloud.


This was so much easier before.

Main @mac.com email address not working

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