Cannot save file in word for mac 2011

When I tried to save a word file, the system keep telling me "this file is being used by another program, please save again" then the file name turned into something like "Word Work File L_230232796.tmp" and I have to choose another name for the file. Besides, sometimes the new file cannot be opened correctly. How can I solve it?

MacBook Pro (13-inch Early 2011), Mac OS X (10.7.3), Word for mac 2011

Posted on Apr 5, 2012 8:49 PM

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60 replies

Jun 17, 2013 1:17 PM in response to Greg Port

After spending a many hours searching for the solution, I think I have one. On Windows, the problem can be related to the preview pane in explorer. I found that having a preview of the file open in finder (using 3-column view) prevented the document from being opened as editable. However, this problem does not happen all of the time, as I can open/edit/save plenty of other documents without problems.


I suspect it may only be a problem with larger documents (>20MB), which also seems to be a common feature of documents that experience this problem.


So you can remember to never have finder open with a preview window or disable the quick preview feature for Word documents. One way to permanantly disable the preview for Word only is:

sudo mv /System/Library/QuickLook/Office.qlgenerator /System/Library/QuickLook/Office.qlgenerator.bak ; killall Finder

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Cannot save file in word for mac 2011

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