Previous 1 2 Next 26 Replies Latest reply: May 24, 2013 6:14 PM by KatX5
mlconley86 Level 1 Level 1 (0 points)

I am running 10.6.8 and my updates will not install.

Screen shot 2012-04-08 at 11.25.06 AM.png

I have tried direct links from apple website (itunes would download but not install). I keep getting an error message.

Any help would be appreciated, Thanks.


MacBook Pro, Mac OS X (10.6.8)
  • FatMac>MacPro Level 4 Level 4 (3,500 points)

    mlconley86 wrote:

     

    I am running 10.6.8 and my updates will not install.

    I have tried direct links from apple website (itunes would download but not install). I keep getting an error message.

    Any help would be appreciated, Thanks.

    Have you installed this yet: http://support.apple.com/kb/DL1512 ? And what is the error message?

  • mlconley86 Level 1 Level 1 (0 points)

    Yes, I have installed that update and I was hoping it would take care of the problem but it hasn't.

    These two messages come up:Screen shot 2012-04-08 at 12.52.44 PM.png

    Screen shot 2012-04-08 at 12.53.11 PM.png

    I have done the disk utility and veified the disk and it comes up with no problems.

  • FatMac>MacPro Level 4 Level 4 (3,500 points)

    Have you tried starting up in Safe Mode http://support.apple.com/kb/HT1455 before you try the updates? There may be some non-Apple software which could be interfering which will be prevented from loading in Safe Mode.

  • mlconley86 Level 1 Level 1 (0 points)

    Yeah, I tried in safe mode too with no luck there either

  • FatMac>MacPro Level 4 Level 4 (3,500 points)

    mlconley86 wrote:

     

    Yeah, I tried in safe mode too with no luck there either

    Since no one else has chimed in here, the only other thing I can think of (based on how I install updates) is to repair permissions in safe mode, then run the installation while doing nothing else, then (if it works), repair permissions again. Why Apple software installed by an Apple installer should need permission repair in the first place is beyond me, but it seems a necessary step since permissions do get repaired. If you haven't verified the disk lately, that might be a good idea too.

  • mlconley86 Level 1 Level 1 (0 points)

    FatMac\>MacPro wrote:

     

    mlconley86 wrote:

     

    Yeah, I tried in safe mode too with no luck there either

    Since no one else has chimed in here, the only other thing I can think of (based on how I install updates) is to repair permissions in safe mode, then run the installation while doing nothing else, then (if it works), repair permissions again. Why Apple software installed by an Apple installer should need permission repair in the first place is beyond me, but it seems a necessary step since permissions do get repaired. If you haven't verified the disk lately, that might be a good idea too.

    Unfortunately that has not worked either. Thank you for all your help.

  • O-P Level 1 Level 1 (0 points)

    ANY MAC GURUS OUT THERE PLEASE REPLY. I have this exact same problem on my iMac mid 2009 OS X 10.6.8 2.66 GHz Intel Core Duo 4 GB 800 MHz SDRAM. I posted the same question 11 months ago & again a few days ago. more than 160 views but no replies? Surely someone knows how to fix this problem?

    I would appreciate any help as I have tried all the fixes I have seen on this forum. I have the OS X Update Combo v1.1 - Apple Software Installer Update 1.0 installed. I have 9 updates downloaded that won't install. Thanks for any assistance O-P

    Ps Sorry for adding under the MacBook Pro discussions but there seems to be a lot more traffic here.     

  • FatMac>MacPro Level 4 Level 4 (3,500 points)

    O-P wrote:

     

    ...I have 9 updates downloaded that won't install...

    Are all of those updates manually downloaded or did they come from Software Update?

  • O-P Level 1 Level 1 (0 points)

    Hi, Thanks for your reply.

    They are from software update. I have tried some as manual downloads but got the same result when I tried to install. Thanks O-P

  • FatMac>MacPro Level 4 Level 4 (3,500 points)

    O-P wrote:

     

    Hi, Thanks for your reply.

    They are from software update. I have tried some as manual downloads but got the same result when I tried to install. Thanks O-P

    This is old but have you installed or tried to install this: http://support.apple.com/kb/DL1512?viewlocale=en_US&locale=en_US? As I remember it (it's a year old) the issue was something  about signing of the installer files not being recognized without this update.

  • O-P Level 1 Level 1 (0 points)

    Hi, Yes I have that installed. One thing I have done & I don't know if would be a problem or not is I had the version 1.0 update installed. A month latter I installed the first version over it by mistake. Then another month latter I realised what I had done & installed the update version 1.0 over that again. Doh. Yes I have kicked myself many times for this. I don't know if it is a problem or not? I had the software update issue before doing it. I did it when I was fishing around for answers to my problem. 

  • FatMac>MacPro Level 4 Level 4 (3,500 points)

    I have no idea why the following might work http://forums.macrumors.com/showthread.php?t=1177730 but using a different network seemed to fix the problem for the OP (last post).

  • O-P Level 1 Level 1 (0 points)

    Hi FatMac/>MacPro

    I took my Mac to the office today where I have had no trouble with updates on my office Mac.

    I dragged all the update downloads into the trash, opened software update, downloaded all the updates, hit install & got the same result I get at home. I tried half of them only, then 1 by itself. Same result every time. Bummer, but thanks for trying. You have tried more than anyone else in MacLand & I would give you 100 points if I could.

    Surely someone out there has had the same problem & worked out how to fix it?

    PLEASE HELP ME, ANYONE??

  • FatMac>MacPro Level 4 Level 4 (3,500 points)

    By any chance do you have Spotlight turned off or is it otherwise not working? While, once again, it shouldn't matter for your problem, Spotlight has a role in things you wouldn't expect, such as updating of purchases from the App Store (if Spotlight is totally off, you'll get an error message that the purchase was made with another account and to use that one instead to get updates - if Spotlight is on, even if none of the Search Results options are checked, App Store updates should work).

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