Why did all my downloaded movies disappear from my iPad?

So---one day the kids are watching nice movies like Cars2, Ice Age, Lion King etc. on the iPad...next day - the movies disappear. Just happens that the day they disappeared was the day of the latest major update. They sit nicely on my laptop, buttons are checked - no changes in the sync settings...yet they have disappeared from my iPad2 and will not sync. Th emovies in iTunesU are just fine. It's the purchased movies that have up and vanished. Went so far as to download a new one (Ice Age 2)...and it stayed nicely on the iPad until sync - then blip, gone...


What's up? And more importantly. how to solve? The kids are a might frustrated over this ;--).....not pappa, nooooooo, not pappa!

iPad 2, iOS 5.1

Posted on Apr 11, 2012 9:09 AM

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4 replies

May 27, 2012 5:59 AM in response to axelsen

As far as I can work out, from incomplete downloads, ticks denote all downloaded ok.

The manually manage option is for those who want to tailor their library collections in Music and Video to specific items. If you have this ticked, then it will sync with the sync selections in your devices pages (eg, Music, videos).

If you want to sync all of your collection 'all' the time, leave manually manage off and put the a tick in the devices' page to sync all items Dependent on iCloud use, and or automatic download options in iTunes, new purchased items are added and synced automatically as they are added - this only applies to Store purchased items.

If you are going to added content outside of the Store, then Manually Manage is the option to take for Music and Videos - it does not affect anything else. IE Apps or podcasts, etc.

If you have manually manage off, and 'selected playlist' option ticked, then it will sync existing ticked items, but new items downloaded will require you tick them (a) after the next iTunes automatic download when it connects to the store and downloads any items, or (b) you download to a device and then sync the device, in which case it transfers the new download to your library - but, as happened to you, deletes it from your idevice.

Retcicking and resyncing will add the item back on next sync.

Don't forget that whenever making any kind of manual change to hit Apply and resync, to stop changes being lost.

However, and i cannot stress this enough, iTunes is very problematic, especially when handling large collections. Its sync operations can be erratic or non-functional at times (even buggy perhaps)

If all options fail, then go to your program installation control folder (Control panel\Programs etc on windows) and select to repair iTunes.


And if you have not already got it


http://help.apple.com/ipad/5/interface/ the ipad manual (not the used guide - this is more about how it operates)

may prove usefiul to you.

Best wishes, Ct

May 26, 2012 2:18 PM in response to Coppertiger

Thanks - I thought I did as I do not want all my movies in my library on the ipad.....I have now checked the manually sync box, and have selected the movies i wanted on the ipad. Oddly 2 movies did not load and then I noticed that these 2 were not ticked in the Library movies selection - I thought it might not be a co-incidence so I checked the boxes there and it worked, so I guess you have to have them ticked in that list too......I don't really get what the ticks in the library list is for...


Thanks for your help!

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Why did all my downloaded movies disappear from my iPad?

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