You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 4s: why does app store keep popping up "security info required"

iPhone 4s: why does app store keep popping up "security info required"? This happens after I put in my password. Is this something to be concerned about?

iPhone 4S, iOS 5.1

Posted on Apr 11, 2012 11:17 AM

Reply
78 replies
Sort By: 

Apr 11, 2012 11:24 AM in response to stevejobsfan0123

I'll take a look. But to clarify, the pop up is wanting me to unput multiple security questions and answers. I've been using my iPhore a month and have tried out many apps but this is the first I've seen this pop up.


Coming from a Windows background, pop ups like this are red flags.

Reply

Apr 11, 2012 12:38 PM in response to fiasko5k

Are you using a debit card that is out of funds or a credit card that is over limit? An authorization will be run, even for free apps. No charge will actually process, but if your card can't be authorized, it will fail.


What EXACTLY does the message you're seeing say?

Reply

Apr 11, 2012 1:30 PM in response to KiltedTim

Thanks. That makes sense but I was just worried because I couldn't find any mention of someone seeing the same thing, other than someone who saw it as a problem and in that thread it didn't appear to be resolved. As far as I can tell it is resolved on my end.


Thanks everyone for your help on this!

Reply

Apr 11, 2012 1:40 PM in response to fiasko5k

I had the same issue on my iPhone 4 today and also was worried that it might be a virus or phishing exercise. It is certainly worded like one.


But from all the other replies in this thread, it seems like people are saying it is a valid request from Apple, is that right?

Reply

iPhone 4s: why does app store keep popping up "security info required"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.