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App Store Security or Phishing

Was updating some iOS apps, when the App Store (assuming it was the app store), requested my password a second time, and then proceeded to request security questions and answers...


It looked like pushing, and since I'd not heard of Apple instituting this procedure I elected not to input the information.


Feedback submitted to Apple on this... Anyone else seen this before? Has Apple advertised this?


Thx

Bob

iMac, Mac OS X (10.7.2), Powerbook G4, Mac Plus

Posted on Apr 11, 2012 6:16 PM

Reply
42 replies

Apr 17, 2012 2:47 PM in response to Bob Gold

I also initially thought its phishing, just by the number and intrusiveness of the questions. Even though this later appeared to be legit, I'm officially asking apple to exclude me from this survey. Why?


There are bunch of websites, including online banking that as a security measure include one or maximum two of these types of questions. Having you and me answered bunch of those at once gives invaluable tools for hackers and identity thieves. If it's phishing, now all they need to do to restore passwords and any other information on other websites is plug the answers in. If it isn't, then apple has all this information and one day may become at thugs disposal (remember Sony?).


I am sick and tired of intrusiveness of apple and other companies (almost all of them in that matter). If it's free app, why should I tell you all my personal info. If it's not free, why should you need anything other than my credit card number to pay and why should you store my credit card number in your database?

This is becoming ridiculous.

Apr 18, 2012 8:01 AM in response to Bob Gold

I was puzzled by the pop-up as well this morning, figuring it was in response to somebody trying to hack my account or something.


I don't mind an additional layer of security and some security questions, but this is a very very very poor implementation.


There is no Skip button to bother me with these questions in a few days.


There are only five questions with a variation of first, favorite and least favorite.


Some of these answers are public knowledge and not secure.


There's also a problem with some answers being correct whether they are type one of three ways (car brand, car model, car + model) do you include mr or ms?


Most of these questions I don't know the answer to as too much time has passed or they are simply a question I would never ask myself or haven't thought about in several decades.

Like first teacher?! Kindergarden? Primary school? Seriously?!

I skipped half of kinder garden. Only recall where it was.

Primary school. I recall one teacher's name ... but he did 3rd grade I thought.

Favorite teacher? When? That's an answer that evolves through time. There was a very nice lady in primary school, but I don't recall her name. So, maybe I should pick the "hot" teacher from art class in high school?! She had a German name ... mmmmm


... What the heck is Apple thinking asking me these obscure questions?


So, right now I am locked out of my account. I don't want to answer the obvious public knowledge ones. The obscure ones I don't want to answer with fake answers ... which I will never ever remember when the day comes I need to answer these questions again.


... looking for answers ...


If only they let you write your own questions or just stuck to a verify with primary and alternate email address system.

Apr 19, 2012 6:52 AM in response to icerabbit

A simple set of three answers could for example have the same word/text for each answer but put the number 1 after your first answer, number 2 for second, 3 for third, ( for first / favourite / least favourite) after your chosen secret word. These three different answers may be more easily remembered by those in our senior years when remembering which day it is can sometimes be a challenge (not).

Apr 19, 2012 8:49 AM in response to Gavin@York

Not a bad idea, but then you have to remember that you faked the answers and how are you going to remember to add 1/2/3? Typically the security questions I get from existing accounts is where they only ask one of three; on top of user name and password. Might just be better to answer them all the same, without a number.


I'm by no means senior, but if it weren't for the news and a calendar, I wouldn't know what day it is. Between working every day, spending time on the road and no kids in school ... all days seem extremely similar to me. It used to be worse with working three different shifts in two days. You'd answer the phone in the middle of the afternoon and say good morning, because you just woke up 😉

Apr 20, 2012 3:19 PM in response to Bob Gold

I had this happen last night, I entered in my password twice. Then two hours later (at 1am) I received an email from Apple saying that my account email address had been updated, then another one 5 hours later saying that the main email address had been changed. When I turned the computer on at 9am I thought it looked suspicious, so I immediately reset my iTunes password, then checked iTunes and my account had been used to buy a whole lot of crappy chinese music.

Of course, being Apple, I've spent 20 minutes trying to find who to contact about this, to no avail.

Apr 21, 2012 7:07 AM in response to Kilgore-Trout

You guys really don't see how Unsecur this is? All I need to do is find your facebook account or an old myspace or your twitter feed to find the answer to most of these questions. Just because there are multiple steps does not mean that it is more secure. And really, requiring everyone that uses the app store to have more than one e-mail address. This is not security, this is to make people feel better about apple. This does NOTHING to enhance the security of your account.

Apr 21, 2012 8:30 AM in response to Stover's Net Connection

Stover\'s Net Connection wrote:


You guys really don't see how Unsecur this is? All I need to do is find your facebook account or an old myspace or your twitter feed to find the answer to most of these questions.

Only if you put all that information out there in FB or MySpace or Twitter. Some people don't put their whole lives on public view. You can also make up the answers to the questions. They don't have to be the "real" answers.For example, I never give my mother's maiden name for verification purposes. I use a different name. On many sites, I don't use my real birthdate, either. As long as I know the answer to the verification questions, it doesn't matter what they are.

Apr 21, 2012 8:37 AM in response to IdrisSeabright

So where do you keep this list of fake answers? Please don't tell me you keep then in a text file on your computer. Do you use the same fake answer to all sites? You do understand that these answers are used to unlock your account if it happens to be locked right? Where are you if you forget your fake answers? We are talking about SECURITY here, both to keep others out and maintain the ability for you to get back in. Providing fake answers might address the first but severly limits the second.

Apr 21, 2012 9:07 AM in response to IdrisSeabright

Where are you when you loose your mac because of fire, theft, drive failure ect.... When you lose the data in that app for what ever reason are you going to be able to remember what you answered to all the security quetions you gave fake answers to? Look I know your type I deal with them every day, it is what pays my mortgage. I know you have the answer to everything, right up to the point where you no longer have them, then its Apples, Microsoft's or Google's fault because you cant get in.

App Store Security or Phishing

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