Unable to Recover files from DiskWarrior

Laptop: MacBook (White), 10.6

External: Lion 10.7.6


Booting from an external drive and running DW4 on MAC OS 10.7. Trying to recover from preview pane as my internal drive will not rebuild. The folders on the internal MacHD are visible in the preview but have "minus" on them and I will not copy. It is showing it has zero bytes and when I click on the copy from the preview pane I get a message that says the operation cannot be completed because I have insufficient privilages. My ultimate goal is to get out the home folder for the user and migrate the the user files to a new MacBook Pro. Thanks.

13 MacBook White 2.26 GHz (Oct 2009), Mac OS X (10.6.2), Lacie Rugged Ext Drive 500 Gig

Posted on Apr 14, 2012 2:25 AM

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10 replies

Apr 14, 2012 4:30 AM in response to SunnaH

DiskWarrior is not a file recovery tool, it is for repairing hard drives with damaged directory structures. If DiskWarrior fails to rebuild the directories, there may not be much you can do. You could try some actual file recovery software, such as DataRescue, FileSalvage or Stellar Phoenix, but results will likely be imperfect. You don't have backups of that data, I assume?


Also, regarding the static in the startup chime... That's a hardware issue. Whether it's just a problem with the speakers or something deeper is impossible to say remotely.

Apr 14, 2012 6:50 AM in response to SunnaH

Thanks Thomas for your advice. I did have a conversation with Alsoft and thier support instructed me that if DW could not make a rebuild then to proceed in the preview pane to copy out the folders/files form the drive. Technically it is not recovering but you are able to copy out from teh damaged drive to an alternative storage location. I do practise backups but this computer was my wife's and I did not get a change to grab the new items she added.


The chime is wierd as I only experienced it when holding the "c" key to boot from CD. Every oner time it is normal.

Apr 14, 2012 12:27 PM in response to SunnaH

Progress. As I mentioned previously DiskWarrior does allow you to use its preview pane to copy out files if was not able to do a rebuild. The problem I was having was a permissions one. Instead of running DW from a booted external drive I booted from the CD. I did not use "c" but used the selective boot. Once DW finished the preview pane did not have the permission issue this time. So, on one side I selected the location on my external drive that I want to copy out the files. The other side was pointing to the folders DW recovered. Currently, i am dragging one home folder at a time. The DW support told me not to grab the entire home folder at once. I hope once it is all completed I can run migration assistant on teh new MacBook Pro and point it to the coped home directory on my external. I am going to communicate to the Alsoft support and confirm the results here for the community. Thanks for the input.

Apr 15, 2012 8:44 PM in response to SunnaH

Update: I was able to copy out every user file I needed from the DW preview pane from to my external drive. The reason Alsoft said not to copy out large folders rather one at a time is because it is more prone to curruption. Once I was done I connected my external to the MacBook Pro and started moving files to thier appropiate location. Migration Assistant is not the answer at this point. Finally, I will work on configuring Time Machine next!

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Unable to Recover files from DiskWarrior

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