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Ipad3 . No sound

31339 Views 17 Replies Latest reply: Nov 7, 2013 1:25 PM by Shar57 RSS
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Ianhindson Level 1 Level 1 (0 points)
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Apr 15, 2012 9:54 AM

Hi all,

Not long purchased iPad 3.'unfortunatley my speaker does not seem to be working on anything. When I turn up volume on the side case it displays 'headphones' and the display bar under increases or decreased but no sound and I don't have headphones pluged in.

I have shut down, re opened,done a full erase but everything is still the same as in no sound.

Any suggestions would be fantastic



iPad Wi-Fi + 4G, iOS 5.1, No sound
  • BlizzaFrost Calculating status...
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    Apr 15, 2012 10:10 AM (in response to Ianhindson)

    Take it back to apple and get it replaced

  • BlizzaFrost Level 1 Level 1 (0 points)
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    Apr 15, 2012 10:11 AM (in response to Ianhindson)

    I forgot to say is your mute button on

  • Sophiadam Level 1 Level 1 (0 points)
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    Apr 28, 2012 3:22 AM (in response to Ianhindson)

    YEsterday my daughter was reading her book all sudden no sound at all to all her audio books n games but her music are fine. I went online n check not just us but many other are experience same problem. I will take my iPad to apple store today since i bought it only a week ago. Hope you can solve ur problem

  • King_Penguin Level 10 Level 10 (92,565 points)
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    Apr 28, 2012 3:24 AM (in response to Sophiadam)

    Have you got notifications muted ? Only notifications (including games) get muted, so the Music/iPod and Videos apps, and headphones, still get sound.


    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead :

  • TomTuttleFromTacoma Level 1 Level 1 (0 points)
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    May 16, 2012 6:16 PM (in response to Ianhindson)

    Have the exact same problem.  Just got 3g Ipad from best buy.  No audio on: netflix, videos, abc app, or other video apps without headphones plugged. I've checked that I don't have it acidentally muted somehow, I don't.   restored to factory, from the ground up.  Nothin.   Even when headphones are not plugged in, it says "headphones" next to volume indicator.   Called apple support, they said to take it back to Best Buy.   So, off to best buy to get a fresh one. 

  • tisalci Level 1 Level 1 (0 points)
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    May 20, 2012 4:59 PM (in response to Ianhindson)

    This is how I fixed my no sound problem with my new iPad.


    (1)  go to settings


    (2)  set side switch to lock rotation


    (3)  make sure the side switch in NOT set to lock rotation


    (4) set the side switch back to mute


    Your sound should be back

  • preecs Level 1 Level 1 (0 points)
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    May 23, 2012 3:55 PM (in response to tisalci)

    This worked great! Thank U

  • khad187 Level 1 Level 1 (0 points)
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    Jun 26, 2012 8:48 PM (in response to tisalci)

    Thank tisalci, that worked for me, too. I don't know how it got like that. We keep our button set to lock rotation. Putting it on mute, flipping the switch up and down, then changing it back to lock fixed it.

  • Hadrat52 Level 1 Level 1 (0 points)
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    Jul 22, 2012 6:22 AM (in response to tisalci)

    My speaker has not worked for 2 weeks & I've been procrastinating with going to the Apple Store because of the whole iCloud restore process. Thanks to you my problem is solved. THANKS!!!

  • lenn5 Level 4 Level 4 (2,530 points)
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    Sep 10, 2012 6:48 PM (in response to Sophiadam)

    Did the Apple Store find out what your audio problem was?


    I've got an iPad3 with no audio in music, videos, apps, Safari, ect. But when I go into sound setting and move the sound bar I hear sound. Also when plugging in to recharge I hear that recharging beep. Also if I plug in the earbuds I hear sound. Have tried everything short of doing a restore.

  • gurlyjhaz Level 1 Level 1 (0 points)
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    Oct 22, 2012 5:54 AM (in response to Ianhindson)

    hi good day to all,

    i also have the same problem since today afternoon (10-22-2012)., actually this is not the 1st time i experience this, but today i dont know how to fix this i just think that my son just click something while he is watching youtube earlier so i try to fix and try the other suggestion., i also restore and try to reset my ipad to check the notification settings and general settings to, but my sounds in my speaker still doesnt work i try to use my headset and it works. i dont really know what happen it suddenly my sounds disappear any one can help me? my son is so sad he want to play and watch movie and youtube with sounds

  • tisalci Level 1 Level 1 (0 points)
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    Oct 22, 2012 3:27 PM (in response to tisalci)

    Note:  This is not a new solution,  I am rewriting my solution submitted on May 20, 2012 to make the instructions a bit more clearer.


    Here is how I solved my no sound problem with my new iPad


    unless specified assume that the operation is to be performed on the touch display


    1)  tap SETTINGS


    2)  in the left column tap GENERAL if it has not already been selected.


    3)  in the right column select LOCK ROTATION


    4)  go to the physical side switch located on the side of your iPad and make sure that it is NOT SET TO LOCK ROTATION


    5)  set the side switch to MUTE, your sound should be back


    I can't guarantee that this will work for you.  All I can say that it worked for me and I hope it works for you.

  • jer92 Level 1 Level 1 (10 points)
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    Oct 28, 2012 8:59 AM (in response to tisalci)

    This worked!  Thank you for your post (the first one worked just fine).

  • nehneh1985 Level 1 Level 1 (0 points)
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    Nov 26, 2012 8:20 PM (in response to Ianhindson)

    i cant hear any notification alerts, all sounds is on, but i still cant hear it, what am I supposed to do? please help

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