Previous 1 2 Next 28 Replies Latest reply: Jan 22, 2015 5:56 AM by maxblast Go to original post
  • Yoyodyne ArtWorks Level 1 Level 1 (10 points)

    This fix appeared elsewhere in another thread on the Apple Support Community:


    1 - Create a rule in the Mail Preferences pane

    2 - Call it "Get My Paperclip Icons Back!"

    3 - Set conditions as below :

    A - If ALL of the following conditions are met :

    B - From Ends With [Your email address here]   (you can do this for multiple too]

    C - Any Attachment Name Contain "."  [with the quotations around the dot]

    Perform the following  actions :

    D - Mark as Read  [which really makes no impact on how its viewed]


    Click Ok.  When message "Do you want to apply your rules to messages in selected mailboxes?" I chose "Dont Apply".  [But you can click "Apply" if you are in the "Sent Folder"


    Then go to your sent folder, Select your messages [recent/all], and right click "Apply Rules" or from the menu Message -> Apply Rules.

    Voilla!  Paperclip icons are back.  Plus "Mark as Read" did no harm to your already colored/flagged sent emails.

  • Richard Hertzberg Level 1 Level 1 (5 points)

    Excellent!! Worked perfectly!

    However, the next Sent message that had attachments did not show the paperclip, until I reapplied the Paperclip rule (by editing the rule, changing back to its previous definition, and Applying to the open Sent folder).

    So we still must await Apple to fix this. Your approach does allow me to periodically update the Sent folder, so thanks at least for that.

    Mac Mountain Lion 10.8.1, Mail 6.0

  • heyho111111111 Level 1 Level 1 (0 points)

    Doesn't work for me :-(


    OSX 10.8.2

    Mail Version 6.2 (1499)

  • doctordeej Level 1 Level 1 (5 points)

    Yoyodyne Artworks


    You are a star for finding that. Simple, quick and  ... it worked (Mac Mail 5.3 under Lion).


    Here's a question - which I can't answer, because I now have my paperclips back -


    • If you just "Select All" and then Right-Click "Mark as Read" - does that do the same thing?


    Anyone want to give that a try?



  • sevagpogharian Level 1 Level 1 (0 points)

    Unfortunately, Yoyodine ArtWorks' solution didn't work for me. 


    The paperclip icon appears for some emails but not others.  The problem is intermittent and I can't detect a pattern yet.

  • shifty seven Level 1 Level 1 (0 points)

    None of these suggestions have worked for me either. Dissapointing upgrade on several fronts — mail, calendar (why can't you you set the snooze for specific times anymore?) and Mission control feature replacing Spaces is a squirrel nut job trying to manage. don't mean to get off topic, but c'mon, am I the only one who isn't seeing these new "improvements" improveing anything? Are the industrial designers writing the software now?

  • hic66 Level 1 Level 1 (0 points)

    OK guys. this works for all 10.8.2 osx users!!! it's basically what the original guy proposed....

    but here's what i did....pls match exactly the criterias or keep adding what attachment type u want (pdf, images, etc. etc.).

    u will get back your attachment icons in SENT FOLDER!!! good luck!

    Screen Shot 2013-03-13 at 4.06.55 PM.png

  • Yoyodyne ArtWorks Level 1 Level 1 (10 points)

    Just for the record, I just passed along a tip that somebody else figured out-I wasn't the one who made the discovery. Whoever actually figured out the fix (for some people, anyway) should step up and take their due credit.

  • John Bertram Level 1 Level 1 (125 points)



    After completely stumping several Apple Store Geniuses, and after Yoyodine ArtWorks' solution not working for me as well, the solution posted above by hic66 worked perfectly (in 10.8.4).


    This bug appeared in Mail as of the Lion OS (I can look at messages saved in any of my custom Mail folders, and just by seeing where the Attachments column suddenly goes blank I can tell where the change from Snow Leopard to Lion happened), and it's truly astounding -- not to mention downright embarrassing -- that it STILL hasn't been fixed.


    But THANK YOU for posting that -- being able to quickly see which of my messages contained attachments, and how many were attached in each case -- is a feature I genuinely need, and use often.


    How to have # of Attachments display in Attachment Info column in Mac Mail.


    How to get Attachment Info column working again in Mac Mail.


    Attachments column in Mac Mail - how to display information?


    I typed those last lines in the hope that other frustrated users will be more easily able to find this thread when Googling their search for a solution to a bug Apple should have fixed a VERY long time ago.


    Thank you again!

  • Axemohan Level 1 Level 1 (0 points)

    Yoyodyne's solution works perfectly (10.7.5 Lion) but the problem of newly Sent messages not showing the paper clip also exists. You need to apply the Rule again. As Richard Hertzberg says, you can do so periodically or when specifically needed, so its not a big deal. Thank you, both.

  • John Bertram Level 1 Level 1 (125 points)

    Unfortunately, this having to re-apply the Rule is a semi-BigDeal for me, since beyond just my Sent folder, I've created dozens of new Mailbox folders and sub-folders over the years, into which I archive any messages I might need to refer to at a later time, each stored in a folder designated with a very specific topic, project, etc.


    And I notice when I just select all those folders, the "Apply Rules" function is grayed out -- I only seem to be able to use it when I actually select a range of messages WITHIN a particular folder.




    1)  Is there any way to highlight all messages within a selection of multiple Mailbox folders?


    2)  Or a way to have this rule automatically re-apply itself to all messages contained in specified mailboxes?


    3)  And even if there is, the mere fact we have to create and apply special "Rules" in the first place, just to get back some basic functionality that got carelessly scrambled as of Lion -- and  >>> STILL <<<  hasn't been fixed -- is beyond ludicrous, and utterly inexcusable.


    C'mon Apple -- how many bug reports are we supposed to keep filing? This is embarrassing. Just fix this. Not next week, not next month, not when the number of users filing feedback complaints reaches some magic number. Just fix it. Now.

  • Hope108 Level 1 Level 1 (15 points)

    Hi...Thank you all for instructions.


    I followed the instructions w one change, as I like to see every email that has attachments, ones received and ones sent...all.

    so I choose "every message" instead of my email address:

    Screen Shot 2014-08-01 at 3.37.14 PM.png




    Also have a 'Smart Mailbox' in Mac Mail that shows all emails w attachments (had made that first before the is handy at times)Screen Shot 2014-08-01 at 3.48.08 PM.pngScreen Shot 2014-08-01 at 3.48.49 PM.png

  • Krissserz Level 1 Level 1 (0 points)

    hic66's trick worked for me!

  • maxblast Level 1 Level 1 (0 points)

    problem persists in 10.10 yosemite...

Previous 1 2 Next