I was trying to make a few purchases from iTunes but was redirected to a page requesting that I set up security questions. I have no interest in making up fake answers to questions that I won't remember later on or in providing any real data about myself. If this is indeed being required by Apple and is not some type of malware attack how long before we can find a workaround so I can make my purchases?
Rather than jump through hoops I just bought the music from Amazon. I still need to find a solution before the next time I buy apps though.
It seems like Apple is seriously trying to scare me off as a customer. They give me terrible customer support continuously in the past few months (mainly at its flagship Regent Street store). And now they force me to answer these ridiculous questions (most of which don't have an actual answer, who has a car in London?), giving easy access to anyone who knows me. Why an't I skip this step? I just want to et a new app. Please Apple get off my back and start to at least try to be nice! Why would I ever by any Apple products in the future?
How about using "applesucks" for the answer to any 3 random qusetions?
It probably will not change anything at Apple, but it might make you feel better.
Don't do it! I bought mine in December. I was very happy with it until this.
I just sent feedback to http://www.apple.com/feedback/itunesapp.html and asked how I can get my money back!
You're wrong, Dave. They specifically tell you to choose a question and answer that "you can easily remember", but others will not know.
What a "Gong Show" this has become. Apple has definitely ticked off many of us who have been so loyal for many, many years.
This is the stupidest thing Apple has ever done and I am sure the "potential" revenues are very down.
Hope all keep posting their displeasure with this stupid, silly, annoying and time consuming process.
"Locks and Passwords do nothing but keep out the owner"
This is just good security. It protects your credit card. The questions are not supposed to make sense and neither are the answers. It is designed so that you cannot be hacked. Write the questions and answers down, store them someplace, and sleep good at night knowing your doors are locked and the alarm is on.
Just roll with it for your own protection.
Apple does not have my credit card number. Why would you give them that? Talk about bad security.
I sleep fine at night because I protected myself... without this new dumb idea they rolled out.
Why 3 security questions anyway? One is more than enough.
troyd5676 wrote:
Why 3 security questions anyway? One is more than enough.
They ask 2 of 3 questions to enable certain things it seems.
I don't mind extra security just hate this implementation.
AC
In my personal case Apple does have my Credit Card number. It is how I pay for iTunes on the four phones on my familly account.
One question is never good enough for good security.
My sense is that many of you are very unhappy for the wrong reasons.
Just answer the questions and move on with your lives.
This is too petty to get so upset over.
One question not enough? That's funny, it's enough for my on-line accounts with my bank, my mortgage company, utilities, credit card companies, retirement accounts, etc, etc.
I have never heard of anyone asking for three security questions and a second back-up email address. .
But I guess i am barking up the wrong tree with you... it is obvious that Apple can do no wrong in your eyes. I just hope they're paying you or something.
To those who say "roll with it" or "this is too petty to get so upset over", please go back to school and learn how to read.
The problem for most of us over 40 is this.
WE CAN"T ANSWER THE QUESTIONS!!!!!!!!!!!
Therefore, if we give answers that are guesses,
WE WOULDN"T REMEMBER THEM WHEN NEEDED IN THE FUTURE
and
WE MAY LOSE ACCESS TO OUR ACCOUNTS.
Losing access to your account may be petty to you, it isn't petty to me!
Let me ask this, Dave... how many security question does your credit card's company's web site require?
I know the answer is either one, or zero.
Thanks for playing.
well said Diamond!
Hope the Apple Folks will listen to us.
"Locks and Passwords to nothing but screw up the owner"
If we want to to leave the the back door of our house un-locked, that us our choice.
Your complaints here in the community are not heard by Apple staff! To get a resolution we all want we all need to make our complaints via feedback http://www.apple.com/feedback/itunesapp.html
I had made a complaint to the staff desk and this is what they told me we needed to do!
Again, Your complaints here in the community are not heard by Apple staff and nothing will get fixed unless you hit them up in the feedback.
Exactly.
The first girl I kissed? I don't recall. Perhaps more importantly, I won't remember any answer I give if I was asked again in a few months' time.
I think many of you are being generous assuming these questions were written by a 21 year old. I'd have guesseD at a teenager.
I've stopped buying apps until this is resolved.
New Security Questions
